Support Board
Date/Time: Thu, 26 Dec 2024 21:34:43 +0000
[User Discussion] - SIM account illustrated twice in Trade window / Activity log doubles position
View Count: 106
| [2024-11-01 21:07:30] |
| MMM1238 - Posts: 15 |
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Hello, I have a 2nd instance. On this instance my SIM accounts are shown twice in the trade window. In addition to this all these positions in the trade window are shown doubled in the activity log. So the SIM account is reckoned twice. e.g. I traded 86 points in the trade window with 1 contract and in the marked line of the Activity log it shows 172 points (doubled). Please see my attached files. I have this issue only with the 2nd, 3rd etc. instance but not in the main instance. Moreover I want to do and check copy trading before I start with real these kind of trades.For this my issue is disturbing. Maybe it is my fault. I copied my main Instance Config and account file into the 2nd instance. In order to solve the issue I tried to reuse the oldest draft Account4.config and Sierra4.config file for the 2nd instance in order to check if the issue remains the same. -> it was the same. I changed these two files for the main instance several times before (when I had as issue), and I could always notice a difference in my adjusted control bar as expected. I dont understand why I dont see this change for the 2nd instance; means I used old config files again, but didnt notice the former state of the control bars, but the current state. I can imagine my request nerves a bit, as you have issues with real trading accounts, but I have a high opinion of Sierra and by now I could solve every issue in any way. Many thanks. Date Time Of Last Edit: 2024-11-01 21:10:51
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 account list twice position counting.png / V - Attached On 2024-11-01 20:27:41 UTC - Size: 8.84 KB - 30 views twice SIM2 account illustrated and reckoned.png / V - Attached On 2024-11-01 20:28:00 UTC - Size: 23.56 KB - 30 views |
| [2024-11-04 18:15:41] |
| Sierra_Chart Engineering - Posts: 17672 |
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Not sure why the accounts are listed twice but that in and of itself definitely does not cause any issue. Regarding Trade Statistics for Charts tab, the gray highlighted line is referring to the Daily Profit/Loss for chart #1. Therefore, refer to: Help With Daily Profit/Loss Value Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-04 18:16:43
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