Support Board
Date/Time: Sun, 24 Nov 2024 02:07:43 +0000
fills marking backwards
View Count: 97
| [2024-11-01 18:39:28] |
| jakeybleez - Posts: 56 |
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hello, my fills are marking backwards. they're showing purple (short cover) when i long entry, and pink (short enter) when i sell/exit a long. is this just a glitch or something i need to change manually? [2] for some reason it's only like this on my rithimic account. on demo the fills are as normal [3] and short entries are marking correct. so for some reason the colors for long entries and exists are not marking anymore any info is greatly appreciated. thanks so much |
 backwardsfills.png / V - Attached On 2024-11-01 18:38:29 UTC - Size: 4.36 KB - 17 views |
| [2024-11-01 19:17:32] |
| Sierra_Chart Engineering - Posts: 17154 |
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Refer to the information here about this: Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-01 19:52:28] |
| jakeybleez - Posts: 56 |
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setting it to only show fills for current day only fixes it. but how would i go about fixing it and showing more than one day?
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| [2024-11-01 23:53:05] |
| Sierra_Chart Engineering - Posts: 17154 |
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You need to make sure that this Chart Setting: Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu) is set to a time, which is at the start of a new Position. So use a time in the past, but make sure it aligns to the start of a position. Look at the Trade Activity Log to examine all of your fills: Trade Activity Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-01 23:54:24
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| [2024-11-02 00:18:34] |
| jakeybleez - Posts: 56 |
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hmm. i applied a position entry date of 2024-09-11 at 09:31:53 (both circled in red). all of my old fills are as they should be, but the fills from today are still only one color (short or long same colors) it is weird because this issue just started happening today when i opened SC after making no changes. any further help is greatly appreciated |
| [2024-11-04 18:31:52] |
| Sierra_Chart Engineering - Posts: 17154 |
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Refer to the information here to understand, how opening and closing fills and the Position Quantity are determined: Trade Activity Log: Open Quantity Field Calculation Method Also make sure the setting is set to No: Chart Settings: Filter Initial Fills Which Are Part of Existing Position (Chart >> Chart Settings >> Trading menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-04 18:32:10
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| [2024-11-06 00:57:40] |
| jakeybleez - Posts: 56 |
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i have read the open quantity field calc method page as well and tried many different combinations and still cannot get my fills to show both long and short trade color unless "today only" is selected. very weird because it just started monday when i changed nothing (it doesnt do it on demo). are there any settings i have potentially wrong attached below? anymore info and help would be greatly appreciated. you guys are the best
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| 1111111111111.png / V - Attached On 2024-11-06 00:56:16 UTC - Size: 178.69 KB - 13 views |
| [2024-11-06 15:45:10] |
| John - SC Support - Posts: 36238 |
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It sounds like you may be missing an order fill somewhere, such that the fills are not lining up properly. You would need to look through and make sure everything is opened and closed properly. Refer to the following: Trade Activity Log: Manually Inserting Missing Order Fills For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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