Support Board
Date/Time: Sun, 24 Nov 2024 16:15:34 +0000
secondary instance is not allowing connections to this server
View Count: 51
| [2024-11-01 05:56:59] |
| goddjdj - Posts: 2 |
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I am trying to get real-data service with denali data, but I had to set up the account for teton cme order routing with dorman broker first and opended the account and put the minimum deposit which was $100. because I am trading with rithmic account with apex funded account. but I got the error message with secondary instance is not allowing. what is the soultion to fix it out this problem? 2024-10-31 22:51:25.057 | Teton CME Order Routing | Firm: Dorman 2024-10-31 22:51:25.057 | Teton CME Order Routing | Connecting to the server futurestrading11.sierracharts.com. Port 11091 2024-10-31 22:51:25.128 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-10-31 22:51:25.128 | DTC Client socket (1) | New receive buffer size: 0 2024-10-31 22:51:25.128 | DTC Client socket (1) | Connecting to IP: 208.185.224.131. 2024-10-31 22:51:25.193 | Teton CME Order Routing | Network connection to server complete. 2024-10-31 22:51:25.193 | Teton CME Order Routing | Starting socket receive thread. 2024-10-31 22:51:25.193 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2024-10-31 22:51:25.387 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2024-10-31 22:51:25.387 | Teton CME Order Routing | Sending logon request message. 2024-10-31 22:51:25.458 | Teton CME Order Routing | Received logon response. 2024-10-31 22:51:25.458 | Teton CME Order Routing | Server Name: SC DTC Server. 2024-10-31 22:51:25.458 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2024-10-31 22:51:25.458 | Teton CME Order Routing | Logon error received from server: Secondary instance is not allowing connections to this server 2024-10-31 22:51:25.458 | Teton CME Order Routing | Failed connections: 3 2024-10-31 22:51:25.458 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-10-31 22:51:25.458 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-10-31 22:51:25.645 | Teton CME Order Routing | Waiting for socket receive thread to end 2024-10-31 22:51:25.645 | DTC Client socket (1) | CloseSocket call. 2024-10-31 22:51:25.645 | Teton CME Order Routing | Disconnected. 2024-10-31 22:51:25.645 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2024-10-31 22:51:25.711 | DTC Client socket (1) | Socket gracefully closed by remote side. 2024-10-31 22:51:25.711 | DTC Client socket (1) | Closed. |
| [2024-11-01 15:10:58] |
| Sierra_Chart Engineering - Posts: 17156 |
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Select File >> Disconnect Wait a few seconds and then File >> Connect to Data Feed. We need to know what the error message is in that case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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