Support Board
Date/Time: Thu, 26 Dec 2024 20:52:43 +0000
Chart Lag until studies are reloaded
View Count: 233
| [2024-10-25 05:04:12] |
| Benutzer4711 - Posts: 35 |
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Hello I noticed that my TPO charts tend to get a lag while moving the chart around or scrolling on the scrollbar, especially after switching between chartbooks . Reloading the studies helps in my case. Before reload: Chart Settings - Performance shows Drawings at 40ms + Average Calculation at 58ms After reload: Performance shows Drawings at 3ms + Average Calculation at 13ms |
| [2024-10-27 03:25:35] |
| Sierra_Chart Engineering - Posts: 17672 |
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We cannot say why reloading helps. That does not make any sense to us and that is not anything we could ever troubleshoot. Slow drawing of a TPO chart can be resolved by increasing this setting: Time Price Opportunity (TPO) Profile Charts: Letter/Block Price Increment in Ticks Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-27 15:52:11] |
| Benutzer4711 - Posts: 35 |
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The chart itself does not have a time lag. But when i scroll the charts or move them around with the hand tool, they lag until i reload the studies. You want my chartbook to check? |
| [2024-10-27 16:06:36] |
| Sierra_Chart Engineering - Posts: 17672 |
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Issues like this are always related to this setting: Time Price Opportunity (TPO) Profile Charts: Letter/Block Price Increment in Ticks We are not going to test the Chartbook. We are not going to see anything unusual other than related to that setting. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-10-27 16:06:42
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| [2024-10-29 07:37:30] |
| Benutzer4711 - Posts: 35 |
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Increment is already increased in my case.
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| [2024-11-04 17:00:23] |
| Sierra_Chart Engineering - Posts: 17672 |
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We cannot provide further help with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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