Support Board
Date/Time: Thu, 21 Nov 2024 23:36:21 +0000
Data connection issues
View Count: 86
| [2024-10-24 01:19:45] |
| User223734 - Posts: 103 |
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Dear Sir, I am using 2671 version. I noted there's one or twice data disconnection for MNQ around 2-3sec everyday between 08:30am to 10:30am (Chicago time), please checks. I am living in Hong Kong. At the same time , my InteractiveBrokers trading platform doesn't have any issues. Regards, Allan Lee |
| [2024-10-24 16:26:23] |
| John - SC Support - Posts: 36203 |
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After you see something like this please post your Message Log to this thread. Let us know the time the incident occurred in the time zone that your Global Time Zone is set to (Global Settings >> Time Zone). Follow these instructions to get us your log: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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