Home >> Support Board

Support Board

Date/Time: Fri, 25 Oct 2024 23:51:07 +0000

How to Post a Message for Support

only lets me sim trade

View Count: 83

[2024-10-22 01:34:41] #1 [Go To First Post]
User806937 - Posts: 7
I turn trade simulation mode off and make a trade and it automatically turns it back on

[2024-10-22 14:04:46] #2 [Go To First Post]
John - SC Support - Posts: 35527
This means that the setting for "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" is not set to a trading service. Therefore, you can only trade in Simulation mode. What trading service are you wanting to connect to? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-10-22 14:10:13] #3 [Go To First Post]
User806937 - Posts: 7
Im with amp futures

[2024-10-22 14:46:26] #4 [Go To First Post]
User806937 - Posts: 7
It's currently set at "SC Data - All Services (data)" so im not sure what trading service to set it at? im with amp futures and I have package 10 with sierra charts.

[2024-10-22 15:31:16] #5 [Go To First Post]
John - SC Support - Posts: 35527
What order routing service are you using with AMP? It will either be CQG or Teton. We need to know which one to point you to the proper instructions. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-10-22 15:46:17] #6 [Go To First Post]
User806937 - Posts: 7
I'm using CQG

[2024-10-22 18:53:58] #7 [Go To First Post]
John - SC Support - Posts: 35527
Then follow these instructions to connect your Sierra Chart to CQG: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account: