Support Board
Date/Time: Fri, 03 Jan 2025 00:41:27 +0000
Stop and Target dissapeared simultaneously for no cause of myself
View Count: 160
| [2024-10-17 23:07:19] |
| User224963 - Posts: 12 |
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I was moving my stop away from where it was suddenly my stop and target disappeared; both my targets and both stops. my trade was still going with no stop and no target. I know I didn't move it into my entry! I had two stops and two entries. I hope you are willing to make sense of this for me. I'm sure there has to be a reasonable explanation. I am trying to make sure no one else was logged in from a different device. I am new to Sierra Chart. Any help you can give to me would be greatly appreciated. |
| [2024-10-17 23:54:36] |
| John - SC Support - Posts: 36966 |
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You need to look at the orders that occurred at that time to see what occurred. All of the information is in your "Trade Activity Log". Refer to the following: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-18 07:04:01] |
| Sierra_Chart Engineering - Posts: 17770 |
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Check the Trade Activity Log and see what has happened to those orders: Trade Activity Log: Viewing Historical Trade Activity What caused them to be no longer working. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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