Support Board
Date/Time: Thu, 31 Oct 2024 10:12:44 +0000
a problem with GC and YM contracts
View Count: 42
| [2024-10-17 16:47:43] |
| User449379 - Posts: 3 |
|
Hello, I have a serious problem with GC and YM contract data. There is a gap in the data- yesteday it stops at 6.43 PM CET (I live in Poland in Eastern Europe) and the data starts again at 5:51 PM today, so there is a 23-hour-long gap in the data in GC chartbook. As for the YM contract, the gap is very similar (the difference is that it starts again at 5:30 PM today). I don't have any problems with CL, no data is missing on 6E or 6J contracts. let me add that the data is missing in all time frames of GC and YM contracts. Could you, please, help me what to do to get the complete data? Thank you in advance, Best wishes, AHP |
 GC15minutes.png / V - Attached On 2024-10-17 16:47:39 UTC - Size: 41.88 KB - 10 views |
| [2024-10-17 16:57:42] |
| John - SC Support - Posts: 35639 |
|
Refer to the following: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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