Support Board
Date/Time: Thu, 31 Oct 2024 10:13:04 +0000
Volume by price: Exception occurred while calling study function
View Count: 50
| [2024-10-17 03:36:39] |
| allons_trading - Posts: 30 |
|
Currently running version 2679. Today, the message log popped up with a message saying an exception occurred while calling study function on the volume by price study for one of my charts. This chart and volume by price study configured on the chart hasn't changed in months, so not exactly sure what caused this to be triggered today (have never seen this issue before). I tried running a replay of the day around the time the message popped up in the logs, but replay couldn't duplicate the issue. It's a rather simple chart with just a few studies (none custom) besides the volume by price study. I can attach it if need be. |
| [2024-10-17 14:14:39] |
| John - SC Support - Posts: 35639 |
|
The first thing we want you to do is to update to the latest release. There have been numerous changes to fix issues with the menus, and a few other things, and we want to make sure that what you are seeing may not be related to those items, even given what the log stated. Follow these instructions to update: Software Download: Fast Update Then let us know if you see the issue again. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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