Support Board
Date/Time: Thu, 31 Oct 2024 10:13:02 +0000
Market data 10 minutes delayed for S&P 500, Nasdaq 100 & DOW
View Count: 68
| [2024-10-16 17:03:18] |
| khambolikar - Posts: 8 |
|
Dear sir, Account name - Khambolikar I am holding 12 - Integrated Advanced MBO (Monthly) - 56 USD / Month account. Recently I noticed Market data 10 minutes delayed for Micro E-mini S&P 500, Micro E-mini Nasdaq 100 & Micro E-mini DOW As per attached snapshot I try solution for above issues. But I cant get final solution for market data delayed. Please solve as soon as possible. Best regards, Khambolikar |
 10 MIN DELAY.JPG / V - Attached On 2024-10-16 16:57:44 UTC - Size: 79.27 KB - 13 views |
| [2024-10-16 17:28:15] |
| John - SC Support - Posts: 35639 |
|
You re not setup to get any real-time data from our Denali Exchange Data Feed. Therefore, you are getting the Delayed Streaming Data. We see you did have data at one time (back in 2023), therefore you just need to activate the exchange(s) for which you want CME Group real-time data at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-17 14:36:18] |
| khambolikar - Posts: 8 |
|
Dear sir, As per your suggestion, I activate CME with market depth for non professional trading account (12.5$ / month) (see attached file) Still Market data 10 minutes delayed for Micro E-mini S&P 500, Micro E-mini Nasdaq 100 & Micro E-mini DOW. (see my previous mail for reference.) Account name - Khambolikar Please revert back as early as you can. Best regards, Khambolikar |
| [2024-10-17 15:34:03] |
| John - SC Support - Posts: 35639 |
|
You added funds, but you did not activate an exchange. You need to activate the exchange(s) for which you want real-time data at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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