Support Board
Date/Time: Thu, 31 Oct 2024 10:12:48 +0000
Package
View Count: 71
| [2024-10-16 04:59:24] |
| User548772 - Posts: 7 |
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Hello I choose the 5- Integrated Package but neither TPO nor Footprint is uploading in my Chartbook.
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| [2024-10-16 14:50:54] |
| John - SC Support - Posts: 35639 |
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The account from which you have posted is on Package 10, not Package 5. If you are wanting to be on Package 5, then follow these instructions to change your package: Sierra Chart Purchase and License Information: Changing Package For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-19 08:43:44] |
| User548772 - Posts: 7 |
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neither TPO nor Footprint is uploading in my Chartbook. how can i activate them?
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| [2024-10-20 01:20:38] |
| John - SC Support - Posts: 35639 |
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You need to be on one of the "Advanced" packages. Refer to the information for the packages at the following link: Description of Service Packages and Pricing: Packages And refer to the following for how to change packages: Sierra Chart Purchase and License Information: Changing Package For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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