Support Board
Date/Time: Thu, 31 Oct 2024 10:13:08 +0000
Data connectivity when Switching from Teton to Rithmic
View Count: 115
| [2024-10-15 02:44:48] |
| Ez - Posts: 51 |
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Hi. I'm having an issue switching between Teton and Rithmic using my current chartbook. Basically I get a lot of coughing and spitting (recalculating etc) which is incessant to the point i removed all the offending symbols from my chartbook. This however, breaks many of the charts I've come to rely on for the the last 10 years or so. The general offenders are: 2024-10-14 02:57:33.931 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: $DOWT 2024-10-14 02:57:33.931 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: $DOWU 2024-10-14 02:57:33.931 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: $DSBK 2024-10-14 02:57:33.931 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: $DSFN 2024-10-14 02:57:33.931 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: $SHBI 2024-10-14 02:57:33.931 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: $SLVI I get a constant flow of error messages if these symbols are in my chartbook if I connect to Rithmic (for props - Apex, Bulenox, etc) Is there something I am doing wrong? Or is this the cost of doing business w/Rithmic? Pls advise.. thx, ez |
| [2024-10-15 14:55:19] |
| John - SC Support - Posts: 35639 |
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This is the cost of doing business with Rithmic. Rithmic will do exactly what you are seeing if there any symbols that Rithmic does not like. Refer to the following: Rithmic Trading Platform Service: Frequent Reconnections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-17 00:05:05] |
| Ez - Posts: 51 |
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So I just swapped these for etf equivalents (those that were on Denali) It'd be nice to have something in Totalview that i could use for High Beta, Low Volatility and Transports. These ETFs: ITY, SPHB, FNGU, and SPLV would be great to have non-delayed (if possible). Not high priority, just throwing it out there. Thx! |
| [2024-10-17 13:50:39] |
| John - SC Support - Posts: 35639 |
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SPHB, FNGU, and SPLV are available through the NASDAQ TotalView exchange, just add the -NQTV suffix to get the data (i.e. SPHB-NQTV). ITY is not available through us. Keep in mind, you will still have the same issue with Rithmic if you use those symbols with Rithmic. Anything other than Futures that they recognize can not be used. You would want to install a second Sierra Chart in order to access that data. Refer to the following: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-17 14:24:05] |
| Ez - Posts: 51 |
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Oh great. thx!
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