Support Board
Date/Time: Thu, 21 Nov 2024 16:46:58 +0000
Display on Right Side Value Scales (Study Overlay)
View Count: 360
| [2024-10-08 18:14:36] |
| User688525 - Posts: 257 |
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Hello Sierra Chart, I'm using the "Study/Price Overlay" to display a "Color Bar Based On Alert Condition" study from another chart. On the source chart, values are correctly displaying on the "Right Side Value Scales". On the destination chart, the same values are not displaying on the "Right Side Value Scales". They also do not displaying on the "Right Edge". They do display on the "Right" however. Is there a specific setting that needs to be configured? I have attached a screenshot and sample chartbook. Thank you |
Private File Private File |
| [2024-10-09 17:44:36] |
| User688525 - Posts: 257 |
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Additional screenshot attached showing values displaying on "Right" but not "Right Side Value Scales".
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Attachment Deleted. Private File |
| [2024-10-10 03:06:10] |
| Sierra_Chart Engineering - Posts: 17136 |
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We will look this over as soon as we can.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-16 21:50:29] |
| User688525 - Posts: 257 |
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Hello Sierra Chart, Has there been any progress on this? Thank you |
| [2024-10-16 22:57:06] |
| Sierra_Chart Engineering - Posts: 17136 |
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No, we are so busy, we have no idea when we are going to get to this. We are years behind with everything. Allow many months, at the soonest. The soonest. This is not something we can get to quickly. Possibly years. The simple fact is when specialized issues are presented to us, it can be years before we get to them. 1.5 years is common. There is no chance we are going to get to this, for one year plus. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-10-16 22:58:31
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| [2024-10-17 23:35:11] |
| User688525 - Posts: 257 |
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Hello Sierra, A couple of points: 1) The issue relates to the "Study/Price Overlay" study which is a core study. The study not potentially functioning correctly is not a specialized issue. 2) To manage expectations, instead of replying with "We will look this over as soon as we can.", perhaps provide a time estimate which you have in your latest reply. Your first reply of "... as soon as we can." implies a matter of days, not months, or years. Thank you |
| [2024-10-17 23:56:20] |
| John - SC Support - Posts: 36186 |
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The issue is more complex, as it relates to the "Study/Price Overlay" with regards to Extension Lines. This is why this is not something we can get to anytime soon.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-18 01:22:04] |
| Sierra_Chart Engineering - Posts: 17136 |
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We will try to get to this in a day or two but there is specialized behavior in this case. We have to develop a custom solution for it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-10-18 01:22:50
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| [2024-11-05 18:01:50] |
| User688525 - Posts: 257 |
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Hello Sierra Engineering, Can you please confirm if this has been fixed? I can confirm this has been fixed in version 2700. Thank you! Date Time Of Last Edit: 2024-11-06 21:52:20
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