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Date/Time: Fri, 22 Nov 2024 09:57:10 +0000



Accurate NYSE & NASDAQ price action

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[2024-10-08 17:10:49]
User625624 - Posts: 11
I am using the Denali package with real time NYSE and NASDAQ quotes. I'm not sure why but the numbers bars are bewtween 20-40 cents off. Is there a way to fix that?
[2024-10-08 18:14:58]
Sierra_Chart Engineering - Posts: 17143
Tell us one of the symbols you are looking at. We need to know the exact symbol. You may be getting 15 minute delayed data. You are authorized for real-time NASDAQ TotalView but those symbols are different:
Denali Exchange Data Feed: Nasdaq TotalView Data Feed Notes
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-10-08 18:57:56
[2024-10-08 20:08:06]
User625624 - Posts: 11
So, do I need to change my package to get NYSE as well?
[2024-10-08 21:25:44]
John - SC Support - Posts: 36203
You do not need to change your package, but you would need to activate a different exchange.

You had activated the "NASDAQ TotalView" exchange, which gives you the price and volume information only for trading done on the NASDAQ. Also, in order to get this specific data, you need to enter the ticker symbol with a -NQTV suffix, such as TSLA-NQTV. This exchange includes the Market Depth data. Refer to the information at the following link:
Denali Exchange Data Feed: Nasdaq TotalView Data Feed Notes

If you were entering the symbol as the standard symbol (i.e. TSLA) then you were getting the data from our U.S. Equities Consolidated Tape, but since you do not have that exchange active, you would be getting the data delayed by 15 minutes, hence the pricing you are seeing is behind the actual market. This exchange does include the price and volume data for the main exchanges on which a product is traded, but it does not include Market Depth data. Refer to the following for more information on this exchange:
US Stock/Equities Consolidated Tape Data Feed

There is also a third option, which is to activate both exchanges and enter the symbol with an _MBO suffix (such as TSLA_MBO). Doing this will give you the price and volume data from the U.S. Equities Consolidated Tape with the Market Depth data from the NASDAQ TotalView.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-10-09 00:35:48]
User625624 - Posts: 11
Thanks.I would like to enter the symbols with an _MBO. I would like real-time access the price and volume data from the U.S. Equities Consolidated Tape with the Market Depth data from the NASDAQ TotalView. How do I achieve this?
[2024-10-09 16:04:52]
John - SC Support - Posts: 36203
We see you have both exchanges activated now, so you just enter the symbol with the _MBO suffix (such as TSLA_MBO).
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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