Support Board
Date/Time: Fri, 22 Nov 2024 10:35:22 +0000
Testing Latency
View Count: 84
| [2024-10-08 14:30:47] |
| Rusty - Posts: 39 |
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I am changing ISP's and want to evaluate the latency from your servers using various providers and also compare fiber-optic vs. cable delivery times. Will you provide IP addresses to ping/traceRT for the Denali datafeed and Teton order routing? I have older addresses in message logs but am not sure they are currently the best ones. I am located in the U.S. Thank you.
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| [2024-10-08 15:58:27] |
| John - SC Support - Posts: 36203 |
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Refer to the information here: Data/Trading Service Connection and Symbol Issues: IP Addresses Note that not all servers will respond to pings. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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