Support Board
Date/Time: Fri, 22 Nov 2024 11:43:07 +0000
Issue with Chart Drawing configs after latest update
View Count: 164
| [2024-10-07 07:21:58] |
| MarkusK - Posts: 99 |
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I have some customized chart drawing configs that I like to apply via the pop-up menu. Screenshot #1 shows how it looks like on version 2679. After updating to the latest version 2686 my configs are no longer shown in the pop-up menu (see screenshot #2). However, they are still available in the Chart Drawing Properties dialog. So it seems that there is some issue with the pop-up menu after the latest update. |
 Menu Version 2679.png / V - Attached On 2024-10-07 07:21:14 UTC - Size: 18.52 KB - 36 views Menu Version 2686.png / V - Attached On 2024-10-07 07:21:18 UTC - Size: 16.54 KB - 37 views |
| [2024-10-07 13:32:59] |
| Sierra_Chart Engineering - Posts: 17143 |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-10 16:07:18] |
| vikingbear - Posts: 10 |
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I am having the same problem. Since the update to version 2686 my preset drawing configs are no longer showing on the chart drawing menu pop up window. The options for "config 1, config 2, config 3" are still there, but selecting the different Configs does not change the appearance of the drawing. Can confirm that my preset configs are still present in the chart drawing properties menu, but not on the chart drawing popup "right click" menu. Thanks in advance Zachary Date Time Of Last Edit: 2024-10-10 16:08:11
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| [2024-10-10 16:12:23] |
| John - SC Support - Posts: 36203 |
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Please update to the latest release (v 2691) as there have been several fixes for issues with the right-click menu. But we do see that the configuration options that are added to the right-click menu for drawings are still not working. We are still working on this. There is a new sub-menu for the configurations that does work. For now, please select the configuration you want from the sub-menu after right-clicking. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-11 13:51:01] |
| John - SC Support - Posts: 36203 |
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The issue with selecting the configuration options from the added config items for drawings has been resolved in the current release. Please update using the following instructions: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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