Support Board
Date/Time: Thu, 21 Nov 2024 13:33:11 +0000
Account NON PROFESIONAL
View Count: 186
| [2024-10-05 20:41:01] |
| mbcdkfc - Posts: 2 |
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Hello, kindly correct my account as "NON PROFESIONAL " I am trying to subscribe to Denali and Im not seeing the :NON PROFESIONAL " TO CLICK tHANK YOU |
| [2024-10-07 14:08:20] |
| John - SC Support - Posts: 36174 |
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We see that your account is set as "Non-Professional" for the CME Group at this time. You can select the exchange(s) for which you want real-time data for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-11-14 00:08:13] |
| mbcdkfc - Posts: 2 |
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Hi, i am getting :DTC (ORDER REJECT) INFO :USER NOT ENTITLED TO TRADE ON THIS EXCHANGE .iNTERNAL ORDER. WHAT SHOULD I DO TO BE ABLE TO TRADE MY TOPSTEP TRADER ACCOUNT, DID I MISSED ANTHING? I WOULD APPRECIATE YOUR HELP, THANK YOU |
| [2024-11-14 08:33:13] |
| User224654 - Posts: 18 |
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You have to install Rithmic RTrader Pro and sign the documents. After that you have to configure the Rithmic connection in Sierra Chart: Rithmic Trading Platform Service |
| [2024-11-14 15:15:02] |
| Sierra_Chart Engineering - Posts: 17133 |
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Contact your broker for help with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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