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Date/Time: Fri, 22 Nov 2024 17:12:26 +0000



cost of my active service

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[2024-10-05 14:27:39]
Chris_Janowski - Posts: 5
Hello,
I noticed that you charge my card with 2 payments a month, 1x 15 USD and 1x 26 USD. It is different than a year ago. Can please let me know the details behind these payments? I mean, what exactly I pay for?

with best regards,
Chris
[2024-10-05 23:32:36]
Sierra_Chart Engineering - Posts: 17143
If there are two different billings within a single month, it must have to do with services renewing at two different points in time within the month. You can see all of the transactions here:
https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog

And you can see the recurring services here:

https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-10-05 23:33:17

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