Support Board
Date/Time: Fri, 22 Nov 2024 11:24:15 +0000
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View Count: 113
| [2024-10-02 16:47:27] |
| User992336 - Posts: 7 |
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on my dom and graph its like slow motion, cant read anything , need help please
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| [2024-10-02 19:33:58] |
| John - SC Support - Posts: 36203 |
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We really do not know, there are numerous things that can cause this. The first thing to do is to check your "Chart Update Interval" and see if this is somehow set to something very high. Refer to the following: Chart Settings: Chart Update Interval in Milliseconds (Chart >> Chart Settings >> Display >> Chart Update Interval menu) If not the above, then refer to the information at the following link, which contains everything we know to look into related to performance: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-08 12:25:14] |
| User992336 - Posts: 7 |
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hello ! it's not performance from my pc cause it's good and in off powerfull to manage withour any issue the trading plateform , and i had not problems before , its not the intervall menu for dom beacause its set right so i dont know its like i lagging and i dont know why , and its affect my decision making , no idea exept those one? thank you |
| [2024-10-08 13:41:21] |
| Sierra_Chart Engineering - Posts: 17143 |
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Also refer to: Chart Trading and the Chart DOM: Improving Performance Of Chart / Trade DOM Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-08 13:54:31] |
| User992336 - Posts: 7 |
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told you its not performance issue , my computer is powerfull ...
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| [2024-10-08 15:22:28] |
| Sierra_Chart Engineering - Posts: 17143 |
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"Powerful" means nothing. There is a lot of good information in that section that we linked to. Review it. There could also be network connectivity issues as well.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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