Support Board
Date/Time: Fri, 22 Nov 2024 17:36:12 +0000
Chart Shortcut menu mot displaying correctly
View Count: 129
| [2024-09-28 02:33:31] |
| User48838 - Posts: 120 |
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Starting today the Chart Shortcut window looks like the attached. Most of the shortcuts are now visible or activated with the mouse. Is there a solution? TY
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 2024-09-27_22-31-11.gif / V - Attached On 2024-09-28 02:32:06 UTC - Size: 2.77 KB - 38 views |
| [2024-09-28 14:21:30] |
| Sierra_Chart Engineering - Posts: 17143 |
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First thing to do is to go to Global Settings >> Customize Chart Shortcut Menu, and check the configuration. Add or Remove menu items as needed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-28 15:03:20] |
| User48838 - Posts: 120 |
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I should have mentioned I checked there and that menu only has Study Settings and Delete and Download Data. Do I have to recreate that menu? FYI, I have a second computer with the same issue.
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| [2024-09-28 16:53:25] |
| Sierra_Chart Engineering - Posts: 17143 |
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We want you to update to the latest prerelease now. Looks like you had updated previously? And then went back to the current version. And this is what led to the issue. If you update to the latest prerelease, the issue should now be resolved. The issue that was reported in the prerelease with keyboard shortcuts has been resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-09-28 16:54:01
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| [2024-09-28 17:43:08] |
| User48838 - Posts: 120 |
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TY, upgrading to v2684 did solve the issue.
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