Support Board
Date/Time: Fri, 22 Nov 2024 18:12:04 +0000
Freezing
View Count: 130
| [2024-09-26 20:37:08] |
| User904644 - Posts: 9 |
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I have no problem with all of the chartbooks that open on startup, but every time I try to add an additional chartbook SC greys/whites out and is just frozen. I have to force close the software every time and start the process over. What can I do to resolve this issue? Thanks, BS |
| [2024-09-26 21:20:46] |
| John - SC Support - Posts: 36222 |
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What exactly are you selecting that is makes this occur? If you do not have any Chartbooks open and you do what you do, does this occur? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-28 16:08:43] |
| Sierra_Chart Engineering - Posts: 17145 |
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Refer to the information here: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or m Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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