Support Board
Date/Time: Fri, 22 Nov 2024 16:22:26 +0000
incorrect dpl
View Count: 128
| [2024-09-25 10:04:12] |
| User110225 - Posts: 18 |
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Hi I have been switching between sim trading and live trading. For some reason the sim trading has been keeping positions open and will no flatten them. It has also started to show a daily pnl of -26999.51C. This is obviously incorrect as my account balance with my broker is only approx. 400 dollars and I have not even placed an live trades lately. It is the figure that the sim incorrectly generated and is now getting carried over to the live account. Could you please help me to re set this. Thanks Chris |
| [2024-09-25 14:07:30] |
| John - SC Support - Posts: 36220 |
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Your simulated and live accounts are completely separate. It can not be getting carried over to your live account. Make sure you have the correct account selected in the appropriate location for where you are viewing the profit/loss. As to the P/L continuing to process, you must have a trade open somewhere in Simulation Mode. The simplest way to completely reset all of your simulation data is to select "Trade >> Clear Trade Simulation Order and Data". Refer to the following: Trade Menu: Clear Trade Simulation Orders & Data (Trade menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-25 18:48:56] |
| User110225 - Posts: 18 |
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Hello John Thank you for your reply. I have followed the instructions to clear the trade simulation orders and data, this did clear the data from both the SIM and the live accounts, however a few minutes later in my live account the DPL was again showing the balance of -26999.51C. I can 100% assure you that this balance is being carried over from the 6b sim account. I have only ever traded 6b on sim, never on live mode. I can take some screenshots of this if you would like me to. Your further help would be greatly appreciated. Kind Regards Chris |
| [2024-09-25 21:25:48] |
| John - SC Support - Posts: 36220 |
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What is important is what account is actually showing this. If it is your live account, and there is not a trade actually open with your live account, then this means that the system did not get a closing order fill for a trade that is open, so it thinks is still open. In this case, refer to the following instructions: Help With Daily Profit/Loss Value For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-26 05:53:57] |
| User110225 - Posts: 18 |
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Thank you John I shall have a look at this. I am still confused as I have never had a live trade opened with the account on BP6 so I cannot understand how this has happened. Also, when I clicked show order fills, the SIM account had one huge order full in a vertical line that started yesterday at approx 7am UK time, I was unable to adjust my screen to reach the top of it, it weas that big, it was perfectly straight, this was very very strange and I just wanted to share with you in case it means anything. Best wishes Chris |
| [2024-09-26 13:30:19] |
| John - SC Support - Posts: 36220 |
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That strange order fill sounds like it may be the culprit for what you are seeing. Go through the section we pointed you to in order to find where the issue is. You can then fix everything up from there.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-30 13:05:42] |
| User110225 - Posts: 18 |
|
Hi John Thanks for your help so far. I have followed your advice and I Have cleared all simulation orders and data for the BP6 and the MGC symbol. This reset the DPL column back to zero in the simulation mode. In live trading mode the DPL was still reading a very high figure. I realised that when the mini BP contract was removed from the Trade and Current Quote Symbol(Action) section from the Symbol tab in the Chart settings box, the dpl figure was re set back to normal. At this point I thought I had solved the issue. I then went and cleared the trade activity data for the MLCZ24 symbol in non simulation setting. This re set the dpl box to zero. Unfortunately when I tried to place a trade today on live trading, the position wasn't placed and the P/L column in the trade window immediately read +26571607.67c. The position was recorded as being placed at a price of 2658.50, when at the time the order was placed the price was approx. 1.3394 I pressed flatten and the PL column read -6999.51C. I have read through the section titled 'Help with Daily Profit/Loss value and cannot find anything in here to help fix this. After rechecking and looking through the Trade Activity Log again, under the MESM24 symbol there is an entry today at the exact time that I tried to place the short trade on gbp/usd, the order/action source column is reading 'Flagging to reload Trades list in charts' At the time of the attempted short today, my ES chartbook wasn't even open. Im not sure if this helps but the specific chart I am looking at was copied across to my B6 chartbook from my es chartbook and then the symbol changed to the gbp/usd, could there possibly be some sort of carry across of information that is confusing the trade window. I am stuck as to what to do now, should I clear the trade activity on the mesm24 symbol also? I hope this helps and I really hope we can solve this issue as soon as possible. If the solution is in the 'Help with Daily Profit/Loss' section could you please help identity which area as I am struggling. Kindest Regards Chris |
| [2024-09-30 18:15:27] |
| John - SC Support - Posts: 36220 |
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The section you need from the "Help with Daily Profit Loss" is step #7, which states the following: Alternatively set the Chart >> Chart Settings >> Trading >> Order Fills Start Date-Time. This is usually going to be the better option to use. Set this to the starting Date-Time when your Trade Position was flat for the Symbol and Trade Account of the chart or Trade DOM, just before you began trading for the current day. It is better to use this particular setting and periodically update it.
Make sure this is set far enough back in time to include the order fills for the last 24 hours so there is sufficient data for the Daily Profit/Loss calculation. If you are not sure what to set it to, then if your Trade Position is currently flat, then set it to the current Date-Time according to the time zone of the chart. If you currently have a Trade Position, then wait until it is flat and then set it at that time to the current Date-Time. It does not need to be updated every day. If it goes back several days that is fine. But it just needs to be set to a point in time where the Trade Position was flat and there must not be any missing order fills since that time. If there is even a single missing fill this will very likely lead to a problem with the Daily Profit/Loss calculation. Remember when opening the Chart Settings window, you are opening the Chart Settings for the chart which is active. Each chart has its own settings. The above has you set a starting Date and Time for when the order fills are loaded in the chart. This let's you "reset" the date/time from when the Daily Profit/Loss will be calculated. So make sure you are flat in the market and set the "Chart >> Chart Settings >> Trading >> Order Fills Start Date-Time" to be the current date and time. You should be fine moving forward from there. Keep in mind, you will need to do this for every chart from which you make trades. Separately, you should make sure that you have the correct "Trade and Current Quote Symbol" set for your charts in order to ensure that you are trading the symbol you think you are. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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