Support Board
Date/Time: Fri, 22 Nov 2024 21:13:22 +0000
Where exactly is the SierraChartServerAllowedIPs.txt file
View Count: 146
| [2024-09-24 22:03:51] |
| User740504 - Posts: 110 |
|
Probably an easy fix. Having trouble connecting to the DTC Protocol Server from another computer ONLY when "Allowed IP List" is set in "Sierra Chart Server Settings". "SierraChartServerAllowedIPs.txt" is supposed to exist somewhere. - I don't see this file anywhere in the Sierra Chart folder. - Searching on Windows cannot find the file. - I tried creating the file and put it both in the main folder and other subfolders but still cannot connect. - Any IP currently works so the connection is allowed when not filtered. - Port is open in the firewall on Windows. - Port is forwarded in my router. - I am unsure of the format on how to list IPs in this file that I attempted to create (What is the delimitation to separate multiple IPs: newline, space, comma, etc.?) Please advise. Thanks. Date Time Of Last Edit: 2024-09-24 22:10:06
|
| [2024-09-25 23:58:00] |
| Sierra_Chart Engineering - Posts: 17145 |
|
You need to manually create that file and place it into the Sierra Chart installation folder. On each line of the file, put the IP address you want to allow. Example: 127.0.0.1 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: