Support Board
Date/Time: Fri, 22 Nov 2024 21:32:58 +0000
show orders and positions trade setting isnt saving
View Count: 177
| [2024-09-23 18:10:57] |
| BigBagel - Posts: 58 |
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As the title says, for some reason the setting isnt saving. I want it to stay off, but it always checks back on.
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| [2024-09-23 19:46:52] |
| John - SC Support - Posts: 36238 |
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If you have the option for "Trade >> Chart Trade Mode On" enabled, then the option for "Show Orders and Positions" is also always on. The "Show Orders and Positions" can only be toggled on/off if the option for "Chart Trade Mode On" is disabled. Refer to the following: Trade Menu: Show Orders And Position (Trade menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-23 21:04:22] |
| BigBagel - Posts: 58 |
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Yes, I currently have both settings off, but the "show positions" still turns on when I place a trade on my other chart which has "chart trade" enabled.
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| [2024-09-23 21:15:41] |
| John - SC Support - Posts: 36238 |
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What you are stating should not be occurring. The only reason we can think of that would create this situation would be a custom study that is turning on the option for "Show Orders and Positions". Are you using any custom studies? Also, try starting Sierra Chart in "Safe Mode" and see if the problem persists in that case. Refer to the following: Sierra Chart - Software Login Instructions: Using Safe Mode We are curious, is this in Simulation Mode, with our Trading Evaluator, or when live trading? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-23 22:26:10] |
| BigBagel - Posts: 58 |
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Im in simulation mode, ive attatched a short clip of whats happening
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Private File |
| [2024-09-26 02:23:42] |
| Sierra_Chart Engineering - Posts: 17145 |
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If you enter an order in the Trade Window, the option for showing orders and positions will be enabled for that associated chart. That cannot be changed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-09-26 02:23:50
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