Support Board
Date/Time: Fri, 22 Nov 2024 21:24:08 +0000
Cannot connect
View Count: 151
| [2024-09-22 04:35:07] |
| Harman - Posts: 5 |
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Hi, Connection failed. I have made no changes. All setting are exactly the same when I could connect. Last Friday[22/09/2024]. System made could connect after multiple attempts. Which was my first experience with sierra. But now from Saturday and today. I am getting no connection. It just keep trying to reconnect and nothing happens. Basically I have no connection and I am concerned. Connect event error. Windows error code 10061: No connection could be made because the target machine. Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. Date Time Of Last Edit: 2024-09-22 04:48:20
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| [2024-09-22 12:10:37] |
| cesium - Posts: 85 |
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If you’re trying Rithmic, they limit connections over the weekend. Sometimes you get in, sometimes not.
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| [2024-09-22 13:54:04] |
| Sierra_Chart Engineering - Posts: 17145 |
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We see you are trying to connect to Rithmic. Refer to: Data/Trading Service Connection and Symbol Issues: 1.7. Unable to Connect Because Server is Not Available over the Weekend Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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