Support Board
Date/Time: Fri, 22 Nov 2024 22:43:32 +0000
Using Rithmic on free trial
View Count: 125
| [2024-09-16 03:09:32] |
| robTrader - Posts: 2 |
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Hello, I am trying to follow the steps at https://help.topstep.com/en/articles/8284183-sierra-chart-connection-instructions while using a free trial, but for step 4, the Sierra chart application says the current package does not support Rithmic Direct. Is there a way to enable this for the free trial package? Thank you!
Date Time Of Last Edit: 2024-09-16 03:09:44
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| [2024-09-16 16:36:16] |
| John - SC Support - Posts: 36238 |
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You can not connect to external services while on a trial. And, in general, in order to connect to trading or data services, you need to be on one of the "Integrated" packages. Refer to the following for information on the packages: Description of Service Packages and Pricing When you are ready to change to a paid package, follow these instructions: Sierra Chart Purchase and License Information: Instructions Our instructions for connecting to Rithmic are at the following link: Rithmic Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-19 01:52:39] |
| robTrader - Posts: 2 |
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Okay, is it possible to get a free trial of one of the integrated packages? It's hard to tell if I want to use this otherwise.
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| [2024-09-19 14:21:33] |
| John - SC Support - Posts: 36238 |
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The only trial we have is what you are on now. You would need to pay for the Integrated package.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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