Support Board
Date/Time: Thu, 31 Oct 2024 10:13:00 +0000
[User Discussion] - File -> Charbook Sharing? Is this supported and working?
View Count: 87
| [2024-09-15 22:31:33] |
| User352451 - Posts: 3 |
|
Hello, Is Charbook Sharing supported? I am trying to share a chartbook with myself on other instances of sierra and with other people that I am collaborating with. When I open the interface and connect its constantly "connecting". I am running version 2677. I have tried this on several different machines, double checked there are no firewalls blocking port 10010. Is there something I have to do to enable this feature? Is this supported still? 2024-09-15 16:26:27.861 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2024-09-15 16:26:27.861 | DTC Client socket (3) | New receive buffer size: 0 2024-09-15 16:26:27.861 | DTC Client socket (3) | Connecting to IP: 69.39.70.248. 2024-09-15 16:26:48.898 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-09-15 16:26:49.021 | DTC Client socket (3) | CloseSocket call. 2024-09-15 16:26:49.021 | DTC Client socket (3) | Closed. 2024-09-15 16:26:49.021 | Chartbook Sharing | Failed connections: 20 2024-09-15 16:26:49.021 | DTC Client socket (0) | CloseSocket call. 2024-09-15 16:26:49.021 | Chartbook Sharing | Disconnected from the server. 2024-09-15 16:26:49.021 | Chartbook Sharing | Data feed disconnected. Will reconnect in 5 seconds. 2024-09-15 16:26:49.021 | Chartbook Sharing | Lost Connection. 2024-09-15 16:26:54.477 | Chartbook Sharing | Connecting to server. 2024-09-15 16:26:54.477 | Chartbook Sharing | Connecting to the server Chartbook.SierraCharts.com. Port 10010 2024-09-15 16:26:54.478 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2024-09-15 16:26:54.478 | DTC Client socket (3) | New receive buffer size: 0 2024-09-15 16:26:54.478 | DTC Client socket (3) | Connecting to IP: 69.39.70.248. 2024-09-15 16:27:15.506 | DTC Client socket (3) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. 2024-09-15 16:27:15.594 | DTC Client socket (3) | CloseSocket call. 2024-09-15 16:27:15.594 | Chartbook Sharing | Failed connections: 21 2024-09-15 16:27:15.594 | DTC Client socket (0) | CloseSocket call. 2024-09-15 16:27:15.594 | Chartbook Sharing | Disconnected from the server. 2024-09-15 16:27:15.594 | Chartbook Sharing | Data feed disconnected. Will reconnect in 5 seconds. 2024-09-15 16:27:15.594 | Chartbook Sharing | Lost Connection. 2024-09-15 16:27:15.594 | DTC Client socket (3) | Closed. 2024-09-15 16:27:20.979 | Chartbook Sharing | Connecting to server. 2024-09-15 16:27:20.979 | Chartbook Sharing | Connecting to the server Chartbook.SierraCharts.com. Port 10010 2024-09-15 16:27:20.979 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2024-09-15 16:27:20.979 | DTC Client socket (3) | New receive buffer size: 0 2024-09-15 16:27:20.979 | DTC Client socket (3) | Connecting to IP: 69.39.70.248. |
| [2024-09-16 00:08:56] |
| Sierra_Chart Engineering - Posts: 16766 |
|
This is now resolved. You are able to connect to the Chartbook sharing server.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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