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Date/Time: Sat, 23 Nov 2024 03:09:29 +0000



Buy/ Sell order disappers after few seconds

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[2024-09-11 16:09:23]
User734593 - Posts: 39
Hello John,
I have a problem that I do not know how to solve :
I inserted a buy order with a limit (in the buy market option it is also so)....
1) The order is executed and after a few seconds, the horizontal line of the transaction place disappears.
Only the lines marked by SL and TP remain.
2) when the aforementioned line disappears, the SL and TP lines if profitable should be green, while with me they are red all the time (regardless of whether the position is profitable or not)
3) the Chart Trade Window does not show how much profit/loss there is on a given position.
When the trade is completed (e.g. by hitting SL), the profitable value is correctly presented in the above window.
I have Sierra hooked up to Interactivebrokers and there the orders entered on SC are normally active.
please help me to solve this problem as soon as possible
Thank you and best regards
Michal
attachment20240911 znikajÄ…ce zlecenie otwarcia.pdf - Attached On 2024-09-11 16:06:53 UTC - Size: 222.64 KB - 31 views
Attachment Deleted.
[2024-09-11 17:24:47]
John - SC Support - Posts: 36238
Refer to the following:
Interactive Brokers Trading Service: Trade Position Line or Quantity Disappearing or Displaying Zero
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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