Support Board
Date/Time: Fri, 22 Nov 2024 04:09:47 +0000
Flattening my orders
View Count: 175
| [2024-09-06 16:02:51] |
| User282886 - Posts: 23 |
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I have had at least like three times or more today I have clicked flatten my orders and could not get out of my trades. This last time cost me money all because I just could not get out of the order after hitting flatten. Please help I can not trade this way.
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| [2024-09-06 16:33:59] |
| John - SC Support - Posts: 36203 |
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We can tell you right up front that the reason for the issue is that you are using Rithmic. We have many complaints about connectivity issues with Rithmic and non-responsiveness. There simply is nothing we can do in this case. We recommend using our Teton Order Routing service for trading the CME instead of Rithmic, if this is what you are doing. Refer to the following: Sierra Chart Teton Futures Order Routing For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-10 15:26:58] |
| Sierra_Chart Engineering - Posts: 17143 |
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Also refer to the information here: Basic Trading and the Trade Window: Rejected Market Order When Using Flatten or Reverse Because of Position Limit Exceeded Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-16 01:45:54] |
| Bedhog - Posts: 179 |
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@User282886 He's not kidding. It happens all day on Topstep/Rithmic. If you are moving a target or stop when another one of your resting orders gets filled you are screwed. Flatten, Cancel, INS repeatedly... swearing is optional. |
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