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Date/Time: Thu, 26 Sep 2024 23:33:19 +0000



Equities Data not working

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[2024-09-03 17:39:56]
User177741 - Posts: 48
I activated the data service for equities. However, I'm getting this Exact match not found for symbol error. Please help.
See screenshot.

I realize yesterday was a holiday. However, Sierra should still be able to load historical data right? The problem right now is there is no matching symbol even after I update the symbol list from server! See the screenshot in previous post. Thanks

K
image2024-09-02_13-27-21.jpg / V - Attached On 2024-09-03 17:39:20 UTC - Size: 122.34 KB - 19 views
[2024-09-03 18:41:11]
Sierra_Chart Engineering - Posts: 16478
That will happen when using CQG. You can safely disregard that error message.


The historical data downloads should have completed and be updating in real time.

You can also use a separate installation of Sierra Chart for US equities data:
Using Multiple Data and Trading Services at the Same Time
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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