Support Board
Date/Time: Sat, 23 Nov 2024 08:35:10 +0000
Not completing download on chart
View Count: 94
| [2024-09-02 21:51:19] |
| User282565 - Posts: 11 |
|
Hello, when I open sierra chart there comes first "Waiting to Download historical data" then "Download historical data" and then "download completed". But on my CountDown Timer it shows -4h 33m 4s so the dowload is not completed. I am trading NQU4.CME as a symbol. What could be the problem? It should continue downloading, but it stops at 16:59. |
| [2024-09-03 02:02:38] |
| Sierra_Chart Engineering - Posts: 17145 |
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You are having problems with Rithmic historical data. Refer to: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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