Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Thu, 26 Sep 2024 23:31:37 +0000
Error code: 10061
View Count: 61
| [2024-09-02 19:33:53] |
| myers - Posts: 1 |
|
Hi, I have a funded account that I use however when connected I have a message log that will try and connect to IP then the next log will say 'CONNECT EVENT ERROR. WINDOWS ERROR CODE 10061. NO CONNECTION COULD BE MADE BECAUSE THE TARGET MACHINE ACTIVELY REFUSED IT'. It then says it is closed and then will attempt to re-connect constantly. I do not have issues trading and my orders will go through however do not understand the message log of it failing to connect. I have added a screenshot of the messages I am receiving. |
 Screenshot 2024-09-01 114127.png / V - Attached On 2024-09-02 19:33:47 UTC - Size: 79.37 KB - 17 views |
| [2024-09-03 15:25:18] |
| Sierra_Chart Engineering - Posts: 16478 |
|
This is a connection error to Rithmic. Refer to: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem Without being able to connect to Rithmic, you would definitely not be able to submit an order if you are using Rithmic for trading. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: