Support Board
Date/Time: Sat, 23 Nov 2024 05:40:59 +0000
Delayed data and order fills
View Count: 114
| [2024-09-01 18:19:53] |
| User965369 - Posts: 11 |
|
Hi, I have 2 questions: 1st: In 'help'>'about sierra chart', both, 'delayed data feed (read only)' and 'Denali data feed (read only)' have 'YES' as a value. Please see 2 screenshots. Does it mean I am getting a delayed data? 2nd: Order fills from before 08.16.2024 are not visible on any chart. They are visible in the 'trade activity log". Order fills are enabled for the specific chart, chart is for the exact same symbol and contract expiration and correct account has been selected in the chart settings. Thanks |
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| [2024-09-03 15:23:35] |
| Sierra_Chart Engineering - Posts: 17145 |
|
You have access to delayed data if you want to use it. But you will receive real time CME data according to the services active on your Sierra Chart account. Regarding the order fills question, update Sierra Chart to the current version: Software Download: Fast Update And check this setting: Chart Settings: Order Fills Number of Days to Load (Chart >> Chart Settings >> Trading menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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