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IB login to SC not successful

View Count: 1451

[2014-09-01 19:52:35]
User48202 - Posts: 10
Attempting to login to SC in Non-Sim mode is not successful. Log is enclosed, and login IS successful in sim mode.

Software version: 1173 | 2014-09-01 12:30:06
Usage end date: 2015-07-07 | 2014-09-01 12:30:06
Enabled for: Advanced Features. | 2014-09-01 12:30:06
Enabled for: Sierra Chart Historical Data Service. | 2014-09-01 12:30:06
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-09-01 12:30:06
Enabled for: CME, CBOT, NYMEX, COMEX exchanges for trading accounts. | 2014-09-01 12:30:06
Received 1 data feed usernames. | 2014-09-01 12:30:06
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-09-01 12:30:06
Active service: Interactive Brokers | 2014-09-01 12:30:06
Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-09-01 12:30:06
2014-09-01 12:30:06 Local computer clock time | 2014-09-01 12:30:06
2014-09-01 19:30:06 GMT time | 2014-09-01 12:30:06
2014-09-01 12:30:06 Time zone adjusted time | 2014-09-01 12:30:06
Time difference to server time: 0 seconds. | 2014-09-01 12:30:06
Program path: C:\SierraChart\ | 2014-09-01 12:30:06
Data Files path: C:\SierraChart\Data\ | 2014-09-01 12:30:06
OS Version Number: 6.2 | 2014-09-01 12:30:06

Checking for new symbol settings for ib | 2014-09-01 12:30:06
AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-09-01 12:30:06
AsyncHTTP2 socket (1396) | Connected. | 2014-09-01 12:30:06
Symbol settings are up-to-date for ib | 2014-09-01 12:30:07
AsyncHTTP2 socket (1396) | Closed. No error. | 2014-09-01 12:30:17
AsyncHTTP2 socket (1396) | Shutdown and closed. | 2014-09-01 12:30:17

Interactive Brokers: Connecting to 127.0.0.1:7494 | 2014-09-01 12:34:38
Socket (1216) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-09-01 12:34:39
Socket (1216) | Shutdown and closed. | 2014-09-01 12:34:39
Interactive Brokers | Failed to connect to the data and trade server. | 2014-09-01 12:34:39
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-09-01 12:34:39
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-09-01 12:34:39
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-09-01 12:34:39
Disconnected from IB. | 2014-09-01 12:34:39
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-09-01 12:34:39
Starting TWS auto-login thread. | 2014-09-01 12:34:42
TWS auto-login thread ending. | 2014-09-01 12:34:42

Interactive Brokers: Connecting to 127.0.0.1:7494 | 2014-09-01 12:34:44
Socket (1056) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-09-01 12:34:45
Socket (1056) | Shutdown and closed. | 2014-09-01 12:34:45
Interactive Brokers | Failed to connect to the data and trade server. | 2014-09-01 12:34:45
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-09-01 12:34:45
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-09-01 12:34:45
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-09-01 12:34:45
Disconnected from IB. | 2014-09-01 12:34:45
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-09-01 12:34:45
Starting TWS auto-login thread. | 2014-09-01 12:34:46
TWS auto-login thread ending. | 2014-09-01 12:34:46
Starting TWS auto-login thread. | 2014-09-01 12:34:50
TWS auto-login thread ending. | 2014-09-01 12:34:50

Interactive Brokers: Connecting to 127.0.0.1:7494 | 2014-09-01 12:34:50
Socket (1236) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-09-01 12:34:51
Socket (1236) | Shutdown and closed. | 2014-09-01 12:34:51
Interactive Brokers | Failed to connect to the data and trade server. | 2014-09-01 12:34:51
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-09-01 12:34:51
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-09-01 12:34:51
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-09-01 12:34:51
Disconnected from IB. | 2014-09-01 12:34:51
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-09-01 12:34:51
Starting TWS auto-login thread. | 2014-09-01 12:34:54
TWS auto-login thread ending. | 2014-09-01 12:34:54

Interactive Brokers: Connecting to 127.0.0.1:7494 | 2014-09-01 12:34:56
Socket (1192) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-09-01 12:34:57
Socket (1192) | Shutdown and closed. | 2014-09-01 12:34:57
Interactive Brokers | Failed to connect to the data and trade server. | 2014-09-01 12:34:57
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2014-09-01 12:34:57
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-09-01 12:34:57
To prevent further connection attempts, select 'File >> Disconnect'. | 2014-09-01 12:34:57
Disconnected from IB. | 2014-09-01 12:34:57
Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-09-01 12:34:57
Starting TWS auto-login thread. | 2014-09-01 12:34:58
TWS auto-login thread ending. | 2014-09-01 12:34:58
File >> Disconnect selected. | 2014-09-01 12:34:59
Disconnected from IB. | 2014-09-01 12:34:59

Date Time Of Last Edit: 2014-09-01 21:23:37
[2014-09-01 21:23:13]
Sierra Chart Engineering - Posts: 104368
Refer to step 22 here for instructions to resolve this:
https://www.sierrachart.com/index.php?page=doc/IB.php#SetupInstructions

We recommend checking to make sure that Interactive Brokers Trader Workstation is listening on port 7494. That might be the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-09-01 21:36:57]
User48202 - Posts: 10
Issue resolved per your advice.
Thank you!

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