Support Board
Date/Time: Wed, 27 Nov 2024 10:25:43 +0000
Download failed, IQ Feed
View Count: 1315
| [2014-08-29 18:36:26] |
| User83837 - Posts: 8 |
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http://screencast.com/t/3tIQNIgvdXuF link at the top for image. Can't find info on the error shown in the log. Have noticed this sporadically for a long time. Used to be able to just keep trying and get the data bit by bit: right click at last good bar, hit 'delete and download data', get a few more bars, repeat ad nauseum. Now that doesn't seem to work either. I'm happy to get with IQ feed about it, but don't really know what to ask them about these errors. Thanks |
| [2014-08-29 18:58:01] |
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Show IQ Feed that error line that says "Decompress Error-Unknown error 3". That error message is direct from the IQ Feed system. First time we have seen that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-29 19:40:46] |
| User83837 - Posts: 8 |
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IQ feed put their server group on it... said it could be fairly in-depth. Don't know if this is related, but have you guys seen timestamps buggered up at the last tick of the day (If you assume Eastern time midnight is end of day). That's why I was trying to redownload data in the first place. Ticks are like this (I'm on Central time): 8/28 22:59:59 8/29 22:59:59 8/28 23:00:00 |
| [2014-08-29 20:08:44] |
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Yes, we have seen this with IQ Feed.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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