Support Board
Date/Time: Wed, 27 Nov 2024 10:30:42 +0000
TransAct Data feed problem.
View Count: 1159
| [2014-08-29 15:30:05] |
| Ignawin - Posts: 10 |
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Hello, I am having an issue with TransAct datafeed and SierraChart. On the side of a broker is everything working fine. InfinityAT DOM is working ok,but data in Sierra are slow and not accurate. |
| [2014-08-29 15:48:09] |
| User28820 - Posts: 5 |
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Same issue here, significant delay in sierra charts
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| [2014-08-29 16:25:01] |
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Are you noticing this problem at the present time?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-29 16:28:13] |
| User28820 - Posts: 5 |
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Yes I am still having delay
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| [2014-08-29 16:32:06] |
| User28820 - Posts: 5 |
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Pls disregard previous message, looks like data feed is back on track
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| [2014-08-29 16:44:33] |
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If you are missing any data in your Intraday charts, refer to the instructions in help topic 7.1 here: https://www.sierrachart.com/index.php?page=doc/helpdetails7.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-29 18:16:52] |
| Ignawin - Posts: 10 |
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I am not missing any data, I am still having the problem with the data feed (live account). When I tried my secondary data feed(AMP futures), everything worked fine. The problem is just between the TransAct and the SierraChart. TransAct is working fine on an another platform.
Date Time Of Last Edit: 2014-08-29 18:17:09
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| [2014-08-29 18:30:59] |
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So the data feed is "slow"? Or what is the current problem? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-29 19:25:18] |
| Ignawin - Posts: 10 |
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Yes, and volume chart is not accurate.
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| [2014-08-29 23:11:08] |
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Refer to these help topics: Http://www.sierrachart.com/index.php?page=doc/helpdetails4.html Number Of Trades, Volume or Range Bar Charts Do Not Match Setting or Are Not Accurate or Are Inconsistent Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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