Support Board
Date/Time: Wed, 27 Nov 2024 10:41:01 +0000
Most Chart Options Greyed Out
View Count: 1258
| [2014-08-29 14:37:37] |
| User16114 - Posts: 153 |
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Hi, when I click on a chart and then click on Chart from the main menu "Chart Settings" and most of the options are greyed out.
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| [2014-08-29 16:56:29] |
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Restart Sierra Chart and see if that solves the problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-29 18:10:57] |
| User16114 - Posts: 153 |
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I have restarted a few times and updated to SC1181 and most Chart options are still greyed out. The only thing I have done differently recently is started using a spreadsheet study to create a custom indicator on 2 charts. Not sure if this helps diagnose the issue.
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| [2014-08-29 18:24:48] |
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Close all the Chartbooks and Spreadsheets. Open a single chart. Do you notice the problem? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-02 11:00:07] |
| User16114 - Posts: 153 |
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When I open a single chart as instructed above all Chart options are available. When I go back to my original Chartbooks most Chart options still greyed out.
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| [2014-09-02 13:41:47] |
| User16114 - Posts: 153 |
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Just figured out that when I close the only Chartbook that has a chart referring to a spreadsheet the remaining open Chartbooks and their charts have all Chart options available. Does this help diagnose my issue?
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| [2014-09-02 16:30:19] |
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Just to confirm, you notice this when running Sierra Chart on Windows? Is the Chartbook which is referring to the Spreadsheet, visible at the time you notice the problem? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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