Support Board
Support Board
Search Board
Control Panel
View My Posts / Threads
Direct MessagesDate/Time: Thu, 19 Sep 2024 22:39:22 +0000
How to "remain connected"?
View Count: 986
| [2014-08-28 17:42:47] |
| peaceland - Posts: 95 |
|
The server keeps dropping me. I am with TransAct. Please advise. It is NOT my internet connection. Soon as I reconnect, it updates. Why? Thank you |
| [2014-08-28 17:47:24] |
| peaceland - Posts: 95 |
|
Did it again, less than 5 minutes later...
Date Time Of Last Edit: 2014-08-28 17:47:36
|
| [2014-08-28 18:02:19] |
| peaceland - Posts: 95 |
|
We tried changing to "Mode 2" in communications, still disconnecting.
|
| [2014-08-28 18:04:25] |
| peaceland - Posts: 95 |
|
tradingview never stops... it is NOT my internet connection...
|
| [2014-08-28 18:10:56] |
| peaceland - Posts: 95 |
|
So then I decided to make one of the charts a 1 sec chart to make sure I can see it updating all the time, and it disconnected while I was doing the settings, and now it won't connect for a long time, and I have to wait forever, and then try to reconnect again... this is not good business. Very difficult to trade money this way. Please advise.
|
| [2014-08-28 18:12:23] |
| peaceland - Posts: 95 |
|
Why is it still "green" when it disconnects? So scary... is there a way to just stay connected all the time?
|
| [2014-08-28 18:59:36] |
| |
|
You need to contact TransAct support about this. We are not the provider of the data feed, and there is a separate bridge program used to connect to the TransAct data feed that we do not develop either.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: