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Date/Time: Wed, 30 Oct 2024 22:56:09 +0000



Simulation buys/sells do not work for all Futures Options symbols

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[2024-08-01 00:04:27]
sola5180 - Posts: 13
Hi,

I have a peculiar situation where I am unable to buy or sell micro Nasdaq futures PUT options.

The same symbol as a CALL works fine. The e-mini Nasdaq puts work fine. Only the micro Nasdaq PUTs do not work.

I do not know yet if this specific contract works in non-simulation mode, because I do not want to place a trade I really don't want. But I was able to place trades today for PUT micro contracts just fine, just on another symbol. So I suspect this is a simulation mode issue.


Please note: I am changing NOTHING in my setup except the symbol for the Trade DOM.

Data Service is CQG.

P.US.QA41Q2419680 : Works (e-mini)

P.US.MQE41Q2419680 : Does NOT work (micro)
C.US.MQE41Q2419680 : Works (micro, same contract but call)


When I say 'Works' I mean that I can place a trade (Buy at Ask / Sell at Bid). In the non-working case, even if I place a market order it never fills .. no orders fill.


I'm on version 2646.
[2024-08-01 20:12:20]
Sierra_Chart Engineering - Posts: 16764
In the case of simulated trading for options most likely issues relate to bid/ask data. Refer to:
Trade Simulation: Why Fill and Order Prices Can Be Wrong or Unexpected /
Orders Do Not Fill When Expected


Also make sure you have Denali Data Feed symbols configured for the options:
Denali Exchange Data Feed: Using Denali Futures Options Data with Trading Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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