Support Board
Date/Time: Wed, 27 Nov 2024 11:39:34 +0000
CQG feed change
View Count: 942
| [2014-08-28 16:39:18] |
| toews&kane - Posts: 209 |
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I am changing from TT to CQG feed. I got debited on my account for 10 paid to Sierra Charts, is this a part of my package? But I have not renewed my package this month for Sierra Charts yet to trade and it will not connect. Please let me know what this charge is? thanks |
| [2014-08-28 16:55:26] |
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We see no transaction for 10USD on your Sierra Chart account. We are looking at the account you have logged into this Support Board with.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-28 16:58:43] |
| toews&kane - Posts: 209 |
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It came on my statement from by broker, Sierra Chart is that paid to you guys?
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| [2014-08-28 17:12:01] |
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You need to contact your broker about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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