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Date/Time: Thu, 19 Sep 2024 22:25:17 +0000



CQG feed change

View Count: 926

[2014-08-28 16:39:18]
toews&kane - Posts: 209
I am changing from TT to CQG feed.
I got debited on my account for 10 paid to Sierra Charts, is this a part of my package?
But I have not renewed my package this month for Sierra Charts yet to trade and it will not connect.

Please let me know what this charge is?

thanks
[2014-08-28 16:55:26]
Sierra Chart Engineering - Posts: 104368
We see no transaction for 10USD on your Sierra Chart account. We are looking at the account you have logged into this Support Board with.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-08-28 16:58:43]
toews&kane - Posts: 209
It came on my statement from by broker, Sierra Chart is that paid to you guys?
[2014-08-28 17:12:01]
Sierra Chart Engineering - Posts: 104368
You need to contact your broker about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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