Support Board
Date/Time: Sun, 08 Sep 2024 00:13:24 +0000
Order fills inaccurately showing both sides?
View Count: 96
[2024-07-26 15:59:22] |
miho - Posts: 1 |
Opening and closing positions is inaccurately showing fills on both sides. Meaning, if I start a long position it shows my long order fill as well as a buy to cover fill. Then when I close the long position it shows an opening short fill as well. It's almost like Sierra thinks there is always 1 contract open when I'm flat that needs to be rectified. My order positions window is blank. In the attached screenshot, I closed a long position, but the order fills show that I have opened a short position. The trade window shows that I'm flat. I was able to remove the weird fills by going to chart settings > trading > show fills for current day only. But then I can't go back and review previous days. Is there anyway I can reset Sierra? https://www.sierrachart.com/image.php?Image=1722009357178.png |
[2024-07-26 18:28:41] |
John - SC Support - Posts: 34254 |
Refer to the following: Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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