Support Board
Date/Time: Sat, 23 Nov 2024 19:52:05 +0000
Orders Not Being Sent
View Count: 159
| [2024-07-26 13:45:11] |
| Gradient - Posts: 89 |
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Hi, My system generated several orders at different periods today and those orders were not sent. The first set of orders(i.e. which can be seen via the second attached screenshot of alerts) was not sent apparently due to being in SimulationMode per the Trade Service Log. The issue is that I wasn't in Simulation Mode. The second set of orders were just not sent. There was a message in the Trade Service Log that mentioned MaxConnections but I only have a single connection/instance running. Orders have been sent systematically both in a live and sim environment in the past. Can someone advise as to why this is happening? Thanks. Date Time Of Last Edit: 2024-07-26 13:45:51
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 Orders Not Sent 1.png / V - Attached On 2024-07-26 13:41:19 UTC - Size: 192.04 KB - 49 views Orders Not Sent 2.png / V - Attached On 2024-07-26 13:41:26 UTC - Size: 220.89 KB - 49 views Orders Not Sent 3.png / V - Attached On 2024-07-26 13:41:35 UTC - Size: 59.93 KB - 46 views |
| [2024-07-26 14:23:34] |
| Sierra_Chart Engineering - Posts: 17150 |
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To solve this, refer to: Automated Trading Management: SendOrdersToTradeService Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-26 22:18:44] |
| Gradient - Posts: 89 |
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Thanks
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