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Date/Time: Sun, 08 Sep 2024 00:35:40 +0000



Data Gaps in Historical and Intraday Chart on ES

View Count: 94

[2024-07-25 02:06:07]
JakeSmith - Posts: 9
Hi,

I've had this problem before and you guys recommended following the steps in the "Re-Downloading Continuous Futures Contract Data" which did fix the problem last time but now I don't know what the problem is. Hope you guys can help, much appreciated.
imageCapture.PNG / V - Attached On 2024-07-25 02:04:42 UTC - Size: 162.86 KB - 34 views
[2024-07-25 07:33:03]
Sierra_Chart Engineering - Posts: 16292
That image is impossible to comprehend. We need a chart image following these instructions:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)

What is the date/Time range and time zone of the missing data?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-07-25 12:30:12]
JakeSmith - Posts: 9
https://www.sierrachart.com/image.php?Image=1721910413369.png
This is just a picture of my weekly chart but the gap is in my yearly, quarterly and monthly as well. The gap occurred on 7/23/24 at 18:00 Eastern Time.
imageESU24[M] MESU24 [CBV][M] 30 Min #3 2024-07-25 08_26_08.66.png / V - Attached On 2024-07-25 12:28:24 UTC - Size: 13.74 KB - 16 views
[2024-07-25 12:43:06]
Sierra_Chart Engineering - Posts: 16292
This price gap does actually exist and it is correct:
https://www.sierrachart.com/image.php?Image=1721911352654.png
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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