Support Board
Date/Time: Sun, 08 Sep 2024 00:35:40 +0000
Data Gaps in Historical and Intraday Chart on ES
View Count: 94
[2024-07-25 02:06:07] |
JakeSmith - Posts: 9 |
Hi, I've had this problem before and you guys recommended following the steps in the "Re-Downloading Continuous Futures Contract Data" which did fix the problem last time but now I don't know what the problem is. Hope you guys can help, much appreciated. |
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[2024-07-25 07:33:03] |
Sierra_Chart Engineering - Posts: 16292 |
That image is impossible to comprehend. We need a chart image following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) What is the date/Time range and time zone of the missing data? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-07-25 12:30:12] |
JakeSmith - Posts: 9 |
https://www.sierrachart.com/image.php?Image=1721910413369.png This is just a picture of my weekly chart but the gap is in my yearly, quarterly and monthly as well. The gap occurred on 7/23/24 at 18:00 Eastern Time. |
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[2024-07-25 12:43:06] |
Sierra_Chart Engineering - Posts: 16292 |
This price gap does actually exist and it is correct: https://www.sierrachart.com/image.php?Image=1721911352654.png Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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