Support Board
Date/Time: Sat, 23 Nov 2024 20:11:37 +0000
Unable to load data
View Count: 179
| [2024-07-24 22:35:32] |
| User987069 - Posts: 45 |
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Hello, I'm attempting to load 250 days of the F.US.JMTU24 contract with Date Adjusted and Volume Adjusted continuous data. I have not been able to load any day beyond 24-6-9 on an intraday chart no matter what. What could be the issue?
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| [2024-07-25 07:36:53] |
| Sierra_Chart Engineering - Posts: 17150 |
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That symbol is for: Mini TOPIX - OSE You cannot create Continuous Futures Contract charts with CQG data. Do not use that option when using CQG data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-26 03:22:57] |
| User987069 - Posts: 45 |
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ok, so how do I load more days? No data comes through for any day beyond June 9th no matter what I change the 'days to load' to.
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| [2024-07-26 14:38:08] |
| Sierra_Chart Engineering - Posts: 17150 |
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You probably cannot get any more history. But refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-26 21:36:47] |
| User987069 - Posts: 45 |
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I haven't loaded any excess amount of historical data this week, why would I not be able to load more data? That didn't really help much, my settings are already configured correctly. |
| [2024-07-29 14:30:46] |
| John - SC Support - Posts: 36238 |
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That data comes from CQG, and they do not have historical data for previous contracts. So you can not get data any further back than what you already have.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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