Support Board
Date/Time: Wed, 30 Oct 2024 22:56:09 +0000
Sierra Chart Personal Assistance Links
View Count: 2575
| [2024-07-22 21:01:58] |
| John - SC Support - Posts: 35639 |
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We are wanting to expand our list of people offering Sierra Chart Personal Assistance at the following link: Sierra Chart Personal Assistance We are looking for people who help others with the setup and learning of Sierra Chart. This is different from programming custom studies. We simply do not have the time to help individuals learn Sierra Chart and we want to be able to point them to a list of people that they can contact to help them directly. If you would like for us to add a link to your site where people can contact you for help, then please start an Account Support Ticket at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets We will contact you through that ticket and get you setup on our Other Sites section. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-24 09:39:45] |
| coucoucstef - Posts: 1 |
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Hi, I don't understand why there is this message error ! (see picture attached files) Can you help me please ? thank you |
 Sierra chart Download failed.jpg / V - Attached On 2024-07-24 09:37:35 UTC - Size: 330.73 KB - 85 views |
| [2024-07-24 13:46:19] |
| John - SC Support - Posts: 35639 |
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Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure -- Be sure you start a new thread for a question like this. This is not the correct place to post this question, as this thread is asking for people that want us to link to them for personal assistance. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-08-16 16:19:06] |
| User672082 - Posts: 62 |
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Hey All, I am coming back to SC, but my FCM is StoneX and they are using version 2416. So to show SC I have a live account, I have to follow their instructions to use that specific version because they are not listed in any updated versions past 2416. The problem is, in doing that, I cannot download ANY historical data. I cant even pull up a 30 min chart, I get one or two bars. Anyone here going through StoneX that has figured out a way to download the data we need to see? Or is it my ignorance in SC and I just dont know what to do? Thank you.
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| [2024-08-17 20:56:04] |
| ForgivingComputers.com - Posts: 952 |
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If you have tried it with a current version and it works, then no problem. If StoneX doesnt' work with a current version then you need to contact them.
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| [2024-08-19 19:48:35] |
| j4ytr4der_ - Posts: 938 |
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Thank you for adding me to the page John, much appreciated.
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