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Date/Time: Sun, 08 Sep 2024 00:46:17 +0000



Market depth data

View Count: 95

[2024-07-22 15:57:15]
User572037 - Posts: 5
Hi,

I am not able to display market depth data, has been working live, but not on replay. Now neither work, I've tried the available work arounds but I am struggling to find a solution.
[2024-07-22 15:58:12]
John - SC Support - Posts: 34254
What is the symbol for one chart for which you are having this issue?

Please get us an image of that chart by following these instructions:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-07-23 18:19:27]
User572037 - Posts: 5
CME NQ
[2024-07-23 18:30:23]
User572037 - Posts: 5
CME NQ, has been working fine past 2 days now having issues again.


https://www.sierrachart.com/image.php?Image=1721759331982.png
[2024-07-23 19:02:48]
John - SC Support - Posts: 34254
You need to look at the settings you have for the Market Depth Historical Graph for that chart. We do see a couple of lines, which means there is data, and further that means that the reason you are not seeing something is due to how you have the settings for the study. All of the information for the Market Depth Historical Graph is here:
https://www.sierrachart.com/index.php?page=doc/StudiesReference.php&ID=375#Market_Depth_Historical_Graph
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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