Support Board
Date/Time: Wed, 27 Nov 2024 11:38:48 +0000
CTS data missing...
View Count: 911
| [2014-08-27 10:47:07] |
| User53765 - Posts: 66 |
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Hi Support, I just did a delete and download function im the charts are missing data from the Aug 15th up till today. I notice on the recent editions there has been problems with CTS data download and im experiencing it now with even the most recent release 1179. Any help would be appreciated. Kind Regards. |
| [2014-08-27 15:29:02] |
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Go to the chart that has missing data. Select Edit >> Delete All Data and Download. If there still is missing data, let us know what symbol you have missing data for and then post a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#log We have done a test now and we see no problems with CTS historical data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-27 18:38:49
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| [2014-08-27 17:25:32] |
| User53765 - Posts: 66 |
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Thanks Support it looks like everything is back to normal now.
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