Login Page - Create Account

Support Board


Date/Time: Sun, 08 Sep 2024 00:29:19 +0000



Opening a chart book download

View Count: 99

[2024-07-16 18:07:41]
Mallytrades - Posts: 2
So i have a preset footprint file download and every time I try to upload the file to my chart, its a blank screen ? what am i doing wrong ?

Im having trouble installing the file to my C:/SierraChart/Data folder
[2024-07-16 18:09:24]
John - SC Support - Posts: 34254
Are you able to open the chartbook itself? If so, then the problem is not related to putting the file in the correct location.

After you open the Chartbook select "Edit >> Translate Symbols to Current Service". Refer to the following:
Edit Menu: Edit >> Translate Symbols To Current Service
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account