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suddenly unable to connect to Denali data feed

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[2024-07-16 17:54:22] #1 [Go To First Post]
aswade3451 - Posts: 19
2024-07-16 17:47:15.983 \| Trade activity files set size: 220 2024-07-16 17:47:16.027 \| Created the DTC Protocol server. 2024-07-16 17:47:16.028 \| DTC Protocol Server listening on port 11099. 2024-07-16 17:47:16.029 \| Reading Internal Order ID file. 2024-07-16 17:47:16.044 \| Reading Trade Orders file. 2024-07-16 17:47:16.044 \| Reading Trade Positions file. 2024-07-16 17:47:16.045 \| Reading Trade Account Data files. 2024-07-16 17:47:16.046 \| Software version: 2655 64-bit 2024-07-16 17:47:16.046 \| Primary Thread ID: 3420 2024-07-16 17:47:16.046 \| Usage end date: 2024-08-16 2024-07-16 17:47:16.046 \| Enabled for: Advanced Features 2. 2024-07-16 17:47:16.046 \| Enabled for: Sierra Chart Historical Data Service. 2024-07-16 17:47:16.046 \| Enabled for: Denali Real-Time Exchange Data Feed. 2024-07-16 17:47:16.046 \| Enabled for: Delayed Denali Exchange Data Feed. 2024-07-16 17:47:16.046 \| Enabled for exchange2: CME 2024-07-16 17:47:16.046 \| Enabled for exchange2: NASDAQ Global Indexes 2024-07-16 17:47:16.046 \| Allow Support for Sierra Chart Data Feeds is enabled. 2024-07-16 17:47:16.046 \| Current selected Data/Trading service: Teton CME Order Routing 2024-07-16 17:47:16.046 \| Custom symbol settings values: enabled 2024-07-16 17:47:16.046 \| Chart Update Interval: 500 2024-07-16 17:47:16.046 \| Intraday Data Storage Time Unit: 0 2024-07-16 17:47:16.046 \| Time Zone: +00:00:00 (UTC+00) 2024-07-16 17:47:16.046 \| 2024-07-16 17:47:16 Local computer time in UTC 2024-07-16 17:47:16.046 \| 2024-07-16 17:47:16 Local computer time in SC Time Zone 2024-07-16 17:47:16.046 \| 2024-07-16 17:47:15 Server time in UTC 2024-07-16 17:47:16.046 \| Local computer UTC time and Server UTC time difference: 0 seconds. 2024-07-16 17:47:16.046 \| Program path: C:\SierraChart\ 2024-07-16 17:47:16.046 \| Data Files path: C:\SierraChart\Data\ 2024-07-16 17:47:16.046 \| OS Version Number: 10.0 2024-07-16 17:47:16.046 \| Locale Setting: C 2024-07-16 17:47:16.046 \| DLLs: UserContributedStudies_64.dll 2024-07-16 17:47:16.046 \| Allowed protected custom studies: 2024-07-16 17:47:16.046 \| Crash reporter started: true 2024-07-16 17:47:16.046 \| 2024-07-16 17:47:16.059 \| Created the DTC Protocol historical data server. 2024-07-16 17:47:16.060 \| HD Server Manager \| Listening on port 11098. 2024-07-16 17:47:16.060 \| Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. 2024-07-16 17:47:16.093 \| HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. 2024-07-16 17:47:16.114 \| HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. 2024-07-16 17:47:16.115 \| HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. 2024-07-16 17:47:16.175 \| Received 5 login tokens. 2024-07-16 17:47:16.952 \| Symbol settings MD5 received. Request ID: 1. 2024-07-16 17:47:16.952 \| Symbol settings are up-to-date for sc_futures_direct.dtc.trading. 2024-07-16 17:47:18.560 \| Requested user files to download. 2024-07-16 17:47:20.552 \| 2024-07-16 17:47:20.552 \| Teton CME Order Routing \| Firm: IronBeam 2024-07-16 17:47:20.553 \| Teton CME Order Routing \| Connecting to the server futurestrading10.sierracharts.com. Port 11085 2024-07-16 17:47:20.567 \| DTC Client socket (1) \| Creating socket. Using TLS 1.2. 2024-07-16 17:47:20.567 \| DTC Client socket (1) \| New receive buffer size: 0 2024-07-16 17:47:20.567 \| DTC Client socket (1) \| Connecting to IP: 208.185.224.130. 2024-07-16 17:47:20.643 \| Teton CME Order Routing \| Network connection to server complete. 2024-07-16 17:47:20.643 \| Teton CME Order Routing \| Starting socket receive thread. 2024-07-16 17:47:20.643 \| Teton CME Order Routing \| Sending encoding request to server: Binary VLS. Compression: none 2024-07-16 17:47:20.804 \| Teton CME Order Routing \| Setting DTC encoding to Binary VLS 2024-07-16 17:47:20.804 \| Teton CME Order Routing \| Sending logon request message. 2024-07-16 17:47:21.066 \| Teton CME Order Routing \| Received logon response. 2024-07-16 17:47:21.066 \| Teton CME Order Routing \| Server Name: SC DTC Server. Build=50039. 2024-07-16 17:47:21.066 \| Teton CME Order Routing \| Server protocol version: 8. Client protocol version: 8 2024-07-16 17:47:21.066 \| Teton CME Order Routing \| Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading\|SymbolSettings=cme_ilink_live.trading. 2024-07-16 17:47:21.066 \| Teton CME Order Routing \| Trading is supported. 2024-07-16 17:47:21.066 \| Teton CME Order Routing \| Order cancel and replace is supported. 2024-07-16 17:47:21.066 \| Teton CME Order Routing \| OCO Orders supported. 2024-07-16 17:47:21.066 \| Teton CME Order Routing \| Bracket Orders supported. 2024-07-16 17:47:21.066 \| Teton CME Order Routing \| MarketDepthIsSupported: 1 2024-07-16 17:47:21.066 \| Teton CME Order Routing \| Connected to server complete. 2024-07-16 17:47:21.066 \| No download requests in the queue to start downloads for. \| Number times message added: 3 2024-07-16 17:47:21.066 \| Teton CME Order Routing \| Performing query for most recent Order Activity Date-Time. 2024-07-16 17:47:21.072 \| Teton CME Order Routing \| Requesting historical order activity from server. Start date-time UTC: 2024-07-15 23:48:46.884206 2024-07-16 17:47:21.115 \| Updated verified funded futures trading account ending date to: 2024-08-15 17:47:21 2024-07-16 17:47:21.135 \| Teton CME Order Routing \| Received final trade activity snapshot. Count=1. No data. TradeAccount=23103272 2024-07-16 17:47:23.779 \| Files to Open on Startup \| File does not exist: C:\SierraChart\Data\NQIMBALANCEMultipleStack.Cht 2024-07-16 17:47:25.411 \| NQU24_FUT_CME [CB] 30 Min #5 \| Reloading chart. 2024-07-16 17:47:25.411 \| Starting DelayedDownloadMonitoringTimer 2024-07-16 17:47:25.411 \| Starting HDTimeoutTimer 2024-07-16 17:47:25.411 \| Added historical Intraday data request for NQU24_FUT_CME to the queue. 2024-07-16 17:47:25.412 \| Triggering next historical data download in queue. 2024-07-16 17:47:25.417 \| NQU24_FUT_CME [CB] 30 Min #5 \| Waiting for historical downloads to complete with the IDs: 1, 2024-07-16 17:47:25.563 \| NQU24_FUT_CME 12.50 Range #1 \| Reloading chart. 2024-07-16 17:47:25.575 \| Mapping NQU24_FUT_CME to NQU24. Service code: cme 2024-07-16 17:47:25.575 \| Using symbol data fast lookup vector 2024-07-16 17:47:25.575 \| HD Request # 1 \| Downloading Intraday chart data for NQU24_FUT_CME to the file NQU24_FUT_CME.scid. Service: cme 2024-07-16 17:47:25.575 \| HD Request # 1 \| Download start date-time: 2024-05-31 00:00:00.000000. File last date-time: 00:00:00.000000 2024-07-16 17:47:25.576 \| HD Request # 1 \| Using server: ds28.sierracharts.com port 10149 2024-07-16 17:47:25.576 \| Socket (2) \| Creating socket. 2024-07-16 17:47:25.576 \| Socket (2) \| New receive buffer size: 0 2024-07-16 17:47:25.576 \| Socket (2) \| Connecting to IP: 67.214.125.5. 2024-07-16 17:47:25.579 \| NQU24_FUT_CME 12.50 Range #1 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU24_FUT_CME.scid 2024-07-16 17:47:25.581 \| NQU24_FUT_CME 12.50 Range #1 \| Chart data loading complete. 2024-07-16 17:47:26.077 \| Denali Data Feed \| Starting real-time market data updates for: NQU24_FUT_CME (NQU24). ID: 1 Service code: cme 2024-07-16 17:47:26.078 \| Denali Data Feed \| Connecting to the server ds28-2.sierracharts.com. Port 10048 2024-07-16 17:47:26.078 \| DTC Client socket (4) \| Creating socket. 2024-07-16 17:47:26.078 \| DTC Client socket (4) \| New receive buffer size: 0 2024-07-16 17:47:26.078 \| DTC Client socket (4) \| Connecting to IP: 67.214.125.6. 2024-07-16 17:47:26.079 \| Denali Data Feed \| Requesting security definition data for: NQU24_FUT_CME (NQU24). ID: 1 2024-07-16 17:47:26.079 \| Requesting market depth updates for: NQU24_FUT_CME if supported. NumLevels=100 2024-07-16 17:47:26.129 \| Trace \| Basic security definition symbol settings fields ignored in primary service client. Symbol: NQU24_FUT_CME 2024-07-16 17:47:26.129 \| Teton CME Order Routing \| Setting external service identifier for symbol NQU24_FUT_CME to 4358 2024-07-16 17:47:26.129 \| Teton CME Order Routing \| Received security definition for symbol NQU24_FUT_CME 2024-07-16 17:47:41.119 \| ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2024-07-16 17:47:41.351 \| ExtendTheFundedTradingAccountStatusExpirationDate \| Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2024-08-12"}. Success=true 2024-07-16 17:47:45.585 \| Socket (2) \| CloseSocket call. 2024-07-16 17:47:45.586 \| Socket (2) \| Closed. 2024-07-16 17:47:45.586 \| HD Request # 1 \| Error downloading historical Intraday data for NQU24_FUT_CME. Timeout error connecting to server. 2024-07-16 17:47:45.586 \| Added historical Intraday data request for NQU24_FUT_CME to the queue. 2024-07-16 17:47:45.586 \| Triggering next historical data download in queue. 2024-07-16 17:47:45.586 \| Historical data download thread signaled to stop. 2024-07-16 17:47:45.586 \| HD Request # 1 \| Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for NQU24_FUT_CME 2024-07-16 17:47:45.586 \| HD Request # 1 \| Completion time: 20s. 2024-07-16 17:47:45.586 \| 2024-07-16 17:47:45.586 \| Delaying start of download for NQU24_FUT_CME. 2024-07-16 17:47:46.083 \| Denali Data Feed \| Timeout connecting to server. 2024-07-16 17:47:46.083 \| DTC Client socket (4) \| CloseSocket call. 2024-07-16 17:47:46.083 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:47:46.083 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:47:46.083 \| DTC Client socket (4) \| Closed. 2024-07-16 17:47:49.082 \| Denali Data Feed \| Connecting to the server ds13.sierracharts.com. Port 443 2024-07-16 17:47:49.083 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:47:49.083 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:47:49.083 \| DTC Client socket (2) \| Connecting to IP: 64.158.105.202. 2024-07-16 17:47:49.110 \| Denali Data Feed \| Network connection to server complete. 2024-07-16 17:47:49.110 \| Denali Data Feed \| Starting socket receive thread. 2024-07-16 17:47:49.110 \| Denali Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-07-16 17:47:49.136 \| Denali Data Feed \| Setting DTC encoding to Binary VLS 2024-07-16 17:47:49.136 \| Denali Data Feed \| Sending logon request message. 2024-07-16 17:47:49.169 \| Denali Data Feed \| Received logon response. 2024-07-16 17:47:49.169 \| Denali Data Feed \| Server Name: RealTimeServer. 2024-07-16 17:47:49.169 \| Denali Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-07-16 17:47:49.169 \| Denali Data Feed \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. 2024-07-16 17:47:49.169 \| Denali Data Feed \| Failed connections: 1 2024-07-16 17:47:49.169 \| Denali Data Feed \| Waiting for socket receive thread to end 2024-07-16 17:47:49.170 \| DTC Client socket (2) \| CloseSocket call. 2024-07-16 17:47:49.170 \| DTC Client socket (2) \| Shutdown started. Waiting for graceful close. 2024-07-16 17:47:49.170 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:47:49.170 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:47:49.195 \| DTC Client socket (2) \| Socket gracefully closed by remote side. 2024-07-16 17:47:49.195 \| DTC Client socket (2) \| Closed. 2024-07-16 17:47:52.161 \| Denali Data Feed \| Connecting to the server ds25.sierracharts.com. Port 10048 2024-07-16 17:47:52.161 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:47:52.161 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:47:52.161 \| DTC Client socket (2) \| Connecting to IP: 67.214.125.8. 2024-07-16 17:47:57.713 \| HD Request # 2 \| Downloading Intraday chart data for NQU24_FUT_CME to the file NQU24_FUT_CME.scid. Service: cme 2024-07-16 17:47:57.713 \| HD Request # 2 \| Download start date-time: 2024-05-31 00:00:00.000000. File last date-time: 00:00:00.000000 2024-07-16 17:47:57.713 \| HD Request # 2 \| Using server: ds32.sierracharts.com port 10150 2024-07-16 17:47:57.714 \| Socket (3) \| Creating socket. 2024-07-16 17:47:57.714 \| Socket (3) \| New receive buffer size: 0 2024-07-16 17:47:57.714 \| Socket (3) \| Connecting to IP: 67.214.125.3. 2024-07-16 17:48:12.188 \| Denali Data Feed \| Timeout connecting to server. 2024-07-16 17:48:12.188 \| DTC Client socket (2) \| CloseSocket call. 2024-07-16 17:48:12.188 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:48:12.188 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:48:12.188 \| DTC Client socket (2) \| Closed. 2024-07-16 17:48:15.184 \| Denali Data Feed \| Connecting to the server ds28.sierracharts.com. Port 443 2024-07-16 17:48:15.184 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:48:15.184 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:48:15.184 \| DTC Client socket (2) \| Connecting to IP: 67.214.125.5. 2024-07-16 17:48:17.722 \| Socket (3) \| CloseSocket call. 2024-07-16 17:48:17.722 \| HD Request # 2 \| Error downloading historical Intraday data for NQU24_FUT_CME. Timeout error connecting to server. 2024-07-16 17:48:17.722 \| Socket (3) \| Closed. 2024-07-16 17:48:17.722 \| Added historical Intraday data request for NQU24_FUT_CME to the queue. 2024-07-16 17:48:17.722 \| Triggering next historical data download in queue. 2024-07-16 17:48:17.722 \| Historical data download thread signaled to stop. 2024-07-16 17:48:17.722 \| HD Request # 2 \| Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for NQU24_FUT_CME 2024-07-16 17:48:17.722 \| HD Request # 2 \| Completion time: 20s. 2024-07-16 17:48:17.722 \| 2024-07-16 17:48:17.722 \| HD Request # 3 \| Downloading Intraday chart data for NQU24_FUT_CME to the file NQU24_FUT_CME.scid. Service: cme 2024-07-16 17:48:17.722 \| HD Request # 3 \| Download start date-time: 2024-05-31 00:00:00.000000. File last date-time: 00:00:00.000000 2024-07-16 17:48:17.722 \| HD Request # 3 \| Using server: ds26.sierracharts.com port 10149 2024-07-16 17:48:17.738 \| Socket (3) \| Creating socket. 2024-07-16 17:48:17.738 \| Socket (3) \| New receive buffer size: 0 2024-07-16 17:48:17.738 \| Socket (3) \| Connecting to IP: 67.214.125.11. 2024-07-16 17:48:35.207 \| Denali Data Feed \| Timeout connecting to server. 2024-07-16 17:48:35.207 \| DTC Client socket (2) \| CloseSocket call. 2024-07-16 17:48:35.207 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:48:35.207 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:48:35.207 \| DTC Client socket (2) \| Closed. 2024-07-16 17:48:37.720 \| Socket (3) \| CloseSocket call. 2024-07-16 17:48:37.720 \| Socket (3) \| Closed. 2024-07-16 17:48:37.720 \| HD Request # 3 \| Error downloading historical Intraday data for NQU24_FUT_CME. Timeout error connecting to server. 2024-07-16 17:48:37.720 \| Historical data download thread signaled to stop. 2024-07-16 17:48:37.720 \| HD Request # 3 \| Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for NQU24_FUT_CME 2024-07-16 17:48:37.720 \| HD Request # 3 \| Add time&sales data \| Remembered last file record date-time: 00:00:00.000000 2024-07-16 17:48:37.720 \| HD Request # 3 \| Completion time: 20s. 2024-07-16 17:48:37.720 \| HD Request # 3 \| Intraday data download complete for NQU24_FUT_CME. Unique request ID: 1 2024-07-16 17:48:37.720 \| Removing historical data download ID 1. 2024-07-16 17:48:37.720 \| Real-time Intraday chart data file updates started for NQU24_FUT_CME 2024-07-16 17:48:37.720 \| Intraday chart data file opened for NQU24_FUT_CME 2024-07-16 17:48:37.720 \| HD Request # 3 \| Enabling Intraday chart updating for symbol. 2024-07-16 17:48:37.720 \| 2024-07-16 17:48:37.720 \| No download requests in the queue to start downloads for. 2024-07-16 17:48:37.877 \| NQU24_FUT_CME [CB] 30 Min #5 \| Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 17:48:37.877 \| NQU24_FUT_CME [CB] 30 Min #5 \| Reloading chart. 2024-07-16 17:48:37.882 \| NQU24_FUT_CME [CB] 30 Min #5 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU24_FUT_CME.scid 2024-07-16 17:48:37.882 \| NQU24_FUT_CME [CB] 30 Min #5 \| Chart data loading complete. 2024-07-16 17:48:38.217 \| Denali Data Feed \| Connecting to the server ds25-2.sierracharts.com. Port 443 2024-07-16 17:48:38.218 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:48:38.218 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:48:38.218 \| DTC Client socket (2) \| Connecting to IP: 67.214.125.9. 2024-07-16 17:48:38.375 \| NQU24_FUT_CME [CB] 30 Min #5 \| Reloading chart. 2024-07-16 17:48:38.386 \| NQU24_FUT_CME [CB] 30 Min #5 \| Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\NQU24_FUT_CME.scid 2024-07-16 17:48:38.386 \| NQU24_FUT_CME [CB] 30 Min #5 \| Chart data loading complete. 2024-07-16 17:48:58.227 \| Denali Data Feed \| Timeout connecting to server. 2024-07-16 17:48:58.227 \| DTC Client socket (2) \| CloseSocket call. 2024-07-16 17:48:58.227 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:48:58.227 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:48:58.227 \| DTC Client socket (2) \| Closed. 2024-07-16 17:49:01.251 \| Denali Data Feed \| Connecting to the server ds28-2.sierracharts.com. Port 443 2024-07-16 17:49:01.251 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:49:01.252 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:49:01.252 \| DTC Client socket (2) \| Connecting to IP: 67.214.125.6. 2024-07-16 17:49:21.258 \| Denali Data Feed \| Timeout connecting to server. 2024-07-16 17:49:21.259 \| DTC Client socket (2) \| CloseSocket call. 2024-07-16 17:49:21.259 \| DTC Client socket (2) \| Closed. 2024-07-16 17:49:21.259 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:49:21.259 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:49:24.283 \| Denali Data Feed \| Connecting to the server ds28.sierracharts.com. Port 10048 2024-07-16 17:49:24.286 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:49:24.286 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:49:24.286 \| DTC Client socket (2) \| Connecting to IP: 67.214.125.5. 2024-07-16 17:49:44.281 \| Denali Data Feed \| Timeout connecting to server. 2024-07-16 17:49:44.281 \| DTC Client socket (2) \| CloseSocket call. 2024-07-16 17:49:44.281 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:49:44.281 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:49:44.281 \| DTC Client socket (2) \| Closed. 2024-07-16 17:49:47.288 \| Denali Data Feed \| Connecting to the server ds32-2.sierracharts.com. Port 10048 2024-07-16 17:49:47.288 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:49:47.288 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:49:47.288 \| DTC Client socket (2) \| Connecting to IP: 67.214.125.4. 2024-07-16 17:50:07.306 \| Denali Data Feed \| Timeout connecting to server. 2024-07-16 17:50:07.306 \| DTC Client socket (2) \| CloseSocket call. 2024-07-16 17:50:07.306 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:50:07.306 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:50:07.306 \| DTC Client socket (2) \| Closed. 2024-07-16 17:50:10.330 \| Denali Data Feed \| Connecting to the server ds26-2.sierracharts.com. Port 443 2024-07-16 17:50:10.347 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:50:10.347 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:50:10.347 \| DTC Client socket (2) \| Connecting to IP: 67.214.125.12. 2024-07-16 17:50:30.324 \| Denali Data Feed \| Timeout connecting to server. 2024-07-16 17:50:30.324 \| DTC Client socket (2) \| CloseSocket call. 2024-07-16 17:50:30.324 \| DTC Client socket (2) \| Closed. 2024-07-16 17:50:30.324 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:50:30.324 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:50:33.326 \| Denali Data Feed \| Connecting to the server ds26.sierracharts.com. Port 10048 2024-07-16 17:50:33.326 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:50:33.326 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:50:33.326 \| DTC Client socket (2) \| Connecting to IP: 67.214.125.11. 2024-07-16 17:50:53.340 \| Denali Data Feed \| Timeout connecting to server. 2024-07-16 17:50:53.340 \| DTC Client socket (2) \| CloseSocket call. 2024-07-16 17:50:53.340 \| DTC Client socket (2) \| Closed. 2024-07-16 17:50:53.341 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:50:53.341 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:50:56.339 \| Denali Data Feed \| Connecting to the server ds32.sierracharts.com. Port 443 2024-07-16 17:50:56.340 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:50:56.340 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:50:56.340 \| DTC Client socket (2) \| Connecting to IP: 67.214.125.3. 2024-07-16 17:51:16.353 \| Denali Data Feed \| Timeout connecting to server. 2024-07-16 17:51:16.354 \| DTC Client socket (2) \| CloseSocket call. 2024-07-16 17:51:16.354 \| DTC Client socket (2) \| Closed. 2024-07-16 17:51:16.354 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:51:16.354 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:51:19.376 \| Denali Data Feed \| Connecting to the server ds28-2.sierracharts.com. Port 10048 2024-07-16 17:51:19.376 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:51:19.376 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:51:19.376 \| DTC Client socket (2) \| Connecting to IP: 67.214.125.6. 2024-07-16 17:51:39.373 \| Denali Data Feed \| Timeout connecting to server. 2024-07-16 17:51:39.373 \| DTC Client socket (2) \| CloseSocket call. 2024-07-16 17:51:39.373 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:51:39.373 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:51:39.373 \| DTC Client socket (2) \| Closed. 2024-07-16 17:51:42.376 \| Denali Data Feed \| Connecting to the server ds13.sierracharts.com. Port 443 2024-07-16 17:51:42.376 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:51:42.376 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:51:42.376 \| DTC Client socket (2) \| Connecting to IP: 64.158.105.202. 2024-07-16 17:51:42.401 \| Denali Data Feed \| Network connection to server complete. 2024-07-16 17:51:42.401 \| Denali Data Feed \| Starting socket receive thread. 2024-07-16 17:51:42.401 \| Denali Data Feed \| Sending encoding request to server: Binary VLS. Compression: standard 2024-07-16 17:51:42.426 \| Denali Data Feed \| Setting DTC encoding to Binary VLS 2024-07-16 17:51:42.426 \| Denali Data Feed \| Sending logon request message. 2024-07-16 17:51:42.458 \| Denali Data Feed \| Received logon response. 2024-07-16 17:51:42.458 \| Denali Data Feed \| Server Name: RealTimeServer. 2024-07-16 17:51:42.458 \| Denali Data Feed \| Server protocol version: 8. Client protocol version: 8 2024-07-16 17:51:42.458 \| Denali Data Feed \| Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. 2024-07-16 17:51:42.458 \| Denali Data Feed \| Failed connections: 2 2024-07-16 17:51:42.458 \| Denali Data Feed \| Waiting for socket receive thread to end 2024-07-16 17:51:42.458 \| DTC Client socket (2) \| CloseSocket call. 2024-07-16 17:51:42.458 \| DTC Client socket (2) \| Shutdown started. Waiting for graceful close. 2024-07-16 17:51:42.458 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:51:42.458 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:51:42.477 \| DTC Client socket (2) \| Socket gracefully closed by remote side. 2024-07-16 17:51:42.477 \| DTC Client socket (2) \| Closed. 2024-07-16 17:51:45.461 \| Denali Data Feed \| Connecting to the server ds25.sierracharts.com. Port 10048 2024-07-16 17:51:45.461 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:51:45.461 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:51:45.461 \| DTC Client socket (2) \| Connecting to IP: 67.214.125.8. 2024-07-16 17:52:05.473 \| Denali Data Feed \| Timeout connecting to server. 2024-07-16 17:52:05.473 \| DTC Client socket (2) \| CloseSocket call. 2024-07-16 17:52:05.473 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:52:05.473 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:52:05.473 \| DTC Client socket (2) \| Closed. 2024-07-16 17:52:08.488 \| Denali Data Feed \| Connecting to the server ds28.sierracharts.com. Port 10048 2024-07-16 17:52:08.488 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:52:08.488 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:52:08.488 \| DTC Client socket (2) \| Connecting to IP: 67.214.125.5. 2024-07-16 17:52:28.483 \| Denali Data Feed \| Timeout connecting to server. 2024-07-16 17:52:28.483 \| DTC Client socket (2) \| CloseSocket call. 2024-07-16 17:52:28.483 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:52:28.483 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:52:28.483 \| DTC Client socket (2) \| Closed. 2024-07-16 17:52:31.484 \| Denali Data Feed \| Connecting to the server ds25-2.sierracharts.com. Port 10048 2024-07-16 17:52:31.484 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:52:31.484 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:52:31.484 \| DTC Client socket (2) \| Connecting to IP: 67.214.125.9. 2024-07-16 17:52:51.504 \| Denali Data Feed \| Timeout connecting to server. 2024-07-16 17:52:51.504 \| DTC Client socket (2) \| CloseSocket call. 2024-07-16 17:52:51.504 \| Denali Data Feed \| Disconnected from the server. 2024-07-16 17:52:51.504 \| Denali Data Feed \| Data feed disconnected. Will reconnect in 3 seconds. 2024-07-16 17:52:51.504 \| DTC Client socket (2) \| Closed. 2024-07-16 17:52:54.523 \| Denali Data Feed \| Connecting to the server ds28-2.sierracharts.com. Port 10048 2024-07-16 17:52:54.524 \| DTC Client socket (2) \| Creating socket. 2024-07-16 17:52:54.524 \| DTC Client socket (2) \| New receive buffer size: 0 2024-07-16 17:52:54.524 \| DTC Client socket (2) \| Connecting to IP: 67.214.125.6.

[2024-07-16 17:59:09] #2 [Go To First Post]
John - SC Support - Posts: 35333
Refer to post #4 here: Notice: Internet Connectivity Issues for Some Users Affecting Rithmic/Denali Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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