Support Board
Date/Time: Sat, 23 Nov 2024 23:49:24 +0000
chart freezing, dom working.
View Count: 109
| [2024-07-12 16:21:33] |
| User620807 - Posts: 1 |
|
Hello, I have 2 charts ES and NQ. and 2 doms for ES and NQ. Chart freezing random times, but doms working, also chart dom is working too. just the candlestick side freezing, whatever I do, not working. resetting connections, computer, redownload all data etc. not working. the only way solution I found, duplicate charts, (duplicated charts working, old one still same, freeze) then it starts working. (I delete old charts and use new created duplicated ones) It's so annoying when live trading. Is there any solution for this problem? |
| [2024-07-12 16:23:40] |
| John - SC Support - Posts: 36238 |
|
When you have a chart "freezing" please get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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